Elections Operations Manager

The Election Operations Manager plans, directs and oversees all election field operations and serves as a personnel manager for two full-time staff and up to 50 seasonal election staff.

MEC is seeking a candidate who thrives in a team environment, demonstrates strong emotional intelligence, communicates clearly and professionally and remains calm under pressure.

• Oversee all Election Day field operations, which include planning logistics, staffing, vendor coordination, secure transportation, outdoor signage, communication between sites and MEC, supply management, chain of custody and risk mitigation.
• Oversee the secure transportation of supplies and equipment for all field operations, including early voting centers, drop boxes, polling locations, Central Count and supply depots.
• Maintain chain of custody, proper seal tracking for all election materials and equipment.
• Oversee and execute the planning, staffing and training of Election Day field operations, call center, and triage room.
• Work as part of a multidisciplinary team to ensure all public notices related to polling locations are accurate and completed in time.

• Work closely with the Executive Team to plan and lead Logic & Accuracy and Public Testing of all election equipment.
• Develop contingency plans to ensure voting is not interrupted during Early Voting and on Election Day.
• Ensure the building security of the Operations Center, including the safe storage of supplies and the operation of warehouse equipment and machines.
• Develop maintenance schedules and serve as a vendor liaison for all equipment, including copy machines, printers, folders, high-speed mail openers, tabulators, laminators, ballot marking devices, etc., to ensure equipment is fully operational.

• Ensure that all polling locations have enough supplies, equipment and election materials to maintain operations from 7:00 am to 8:00 pm on Election Day.
• Ensure all wards are accounted for at all polling locations.
• Oversee communication, agreements and access to all polling locations.
• Lead any problem-solving or polling place changes to ensure compliance.
• Lead polling place audits to develop Americans with Disabilities Act (ADA) accessibility plans for election day compliance.
• Ensure all polling location information is correct on the State’s systems and required forms, City’s website, poll worker management systems and any other public-facing publications and flyers.
• Develop signage placement and voter parking plans to ensure the highest visibility on Election Day for all polling locations.
• Develop and maintain emergency management procedures for polling locations, including contingency planning and alternative polling place management.

• Oversee the recruitment and hiring of MEC’s seasonal laborer teams. Train seasonal laborers to provide logistical, maintenance and transportation support of equipment, ballots, and supplies for the department.
• Oversee the maintenance and security of the Election Operations Center, ensuring that staff follow safety and security work rules.
• Coordinate with the Training Manager to ensure that the department’s poll worker and polling location tracking systems are accurate and ready for Election Day.
• Serve as the liaison for polling location site owners and set election day emergency contacts for all polling locations.
• Coordinate with other city departments to ensure the City is ready on Election Day, including planning for voter parking signs, ADA accessibility resources, recruiting city staff to work elections, ensuring IT and communication support, building access, security camera access and any other issues that require attention.

• Assist in cultivating positive employee morale, employee resiliency and cohesion, effective communication and a strong department culture based on operational excellence and public service.
• Provide support and coordination to ensure MEC is ready for Election Day and all aspects of election administration are successful.
• Attend joint training classes, staff community events, coordinate seasonal staffing schedules, pivot work…