Director of Customer Service – Healthcare & Dental
Job in
Milwaukee, Milwaukee County, Wisconsin, 53244, USA
Listed on 2026-08-11
Listing for:
DentaQuest
Full Time
position Listed on 2026-08-11
Job specializations:
-
Management
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Sun Life U.S. embraces a hybrid work model balancing in-office collaboration with virtual work. The Customer Service Director leads specialty market servicing, maximizes shared resources, and partners with Dental management to optimize loss ratios and staffing through co-sourcing partners.
This role drives call center performance by integrating operations, quality, and resource management. You will manage vendor performance, promote self-service channels, and ensure compliance with privacy and
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