Director of Faculty Practice Operations, Dental

Position Title

Director of Faculty Practice Operations, Dental

Full Time

Regular

Staff

Operations and Administrative Services

37.5

Be The Difference Begins with Great People.

Are you looking for a new opportunity where you can make the difference in the lives of students and faculty? We're always looking for highly talented individuals to join our team – people who think big, care deeply, and believe in being the difference in their work and community.

We prioritize student success, access to education, and service in our work to educate well-rounded servant leaders who transform their fields, our society and the world. Our Catholic, Jesuit approach emphasizes student engagement with the world around them and formation of the heart and mind.

We believe in our mission:
The search for truth, the discovery and sharing of knowledge, the fostering of personal and professional excellence, the promotion of a life of faith, and the development of leadership expressed in service to others. These core values guide our relationships with our students, each other, and our community.

Marquette University offers a rich and competitive Total Rewards package including medical, dental, vision, 403(b) with up to 8% university match, generous time off package, and tuition benefits for employees, spouses, and dependents with no payback requirement! For more information, please view our Total Rewards guide .

This is your next opportunity to join an organization that invests in their employees' career journey by diversifying their skills, deepening their expert knowledge, encouraging a healthy work-life balance, focusing on personal wellbeing, providing leadership training, and sustaining a culture of respect and inclusion.

The Director of Faculty Practice Operations, Dental position sits at the intersection of clinical care, education, and business operations. The Director will have the opportunity to shape a key part of the School of Dentistry's external reputation and internal performance, with meaningful visibility and impact.

This is not a maintenance role. The Director will be responsible for improving clinic productivity, strengthening the patient experience, optimizing provider performance, and ensuring the financial sustainability of the practice.

The Director will operate with broad authority across operations, staffing, budgeting, and workflow design, and serve as the primary operational partner to clinical leadership.

• Clinic Operations & Performance Lead all day-to-day and long-term operations of the Faculty Practice Clinic Identify and remove bottlenecks in scheduling, patient flow, and provider utilization Drive measurable improvements in clinic productivity, access, and patient satisfaction
• Financial Management Own the clinic’s operating budget, revenue cycle performance, and financial outcomes Oversee billing, collections, and payer mix optimization Identify and implement strategies to improve revenue and cost efficiency
• Provider & Staff Leadership Supervise administrative and clinical support staff, including hiring, performance management, and development Partner with faculty providers to optimize schedules, productivity, and patient access Address underperformance directly and constructively
• Growth & Market Positioning Develop and execute strategies to grow the patient base and expand services Partner with school leadership on branding, outreach, and referral development Position the Faculty Practice as a high-quality, patient-centered clinical destination
• Patient Experience & Quality Oversee all patient-facing operations, including financial consultations and service recovery Ensure consistent, high-quality patient experience aligned with institutional standards Maintain accountability for operational aspects of care quality and service delivery

• Bachelor’s degree in Healthcare Administration, Business, or related field
• Progressive experience in healthcare or dental practice operations
• 3+ years in…