Director of Operations

Are you a socially conscious, dedicated individual who is committed to building a better future for children, families, and their communities? If so, join us as we support early childhood education programs across the country to create positive outcomes for the children and families served.

Acelero, Inc. designs and delivers research and evidence-based approaches to eliminate the gaps between young children’s inherent potential and their achievement in school and life. With our partners, we accelerate child and family outcomes that honor the aspirations and cultures of the communities we serve. Our values:
Data-Informed Learning;
Transparent & Open Communication;
Growth Mindset;
Championing Equality;
Caring Teams & Communities.

The Director of Operations is responsible for the execution of operations, technology strategies, reporting, and related partnerships for Young Star. Shine Early Learning is responsible for developing and maintaining a system for quality rating and improvement for early care and education and school-age care providers who participate in the Young Star program through service areas including, but not limited to, the following: application processing;

observations and ratings; consultation, quality coaching, and training; information dissemination; and quality assurance and improvement. This role will support leadership, coaches, raters, and specialists in the use of the technology, systems, and data in Wisconsin that can support their efforts. A key responsibility of the position is the local coordination of identified subcontractors and vendors related to the operations of the program.

Serves as a member of the Wisconsin management team, which includes supporting the meeting of all project goals. Leads and directs cross-functional team collaborations and develops strategy in support of the overall project plan, data collection, reporting, and strategic direction of the projects. Develops and manages operational procedures, implements strategic initiatives, and completes tasks that impact the project. Ensures compliance with Company, State and Federals standards, and licensing requirements.

Supports business development by contributing to start-up activities and on-going project support. Oversees and manages assigned subcontractors to assure stated work is completed properly. Manages the purchasing of supplies and issues to personnel, while maintaining an inventory of equipment, laptops, cell phones, etc. Provides strategic and operational recommendations to achieve project goals, efficient operations and service delivery, and new business opportunities.

Participates in assigned meetings, events and training as required.

Supervision Supervises assigned department personnel. Includes the following responsibilities, but are not limited to: hiring, training, scheduling, evaluating, and ensuring accuracy, timeliness, and the completion of all work performed by direct reports. Educates direct reports on all department and company policies and procedures. Meets with assigned staff regularly to identify and resolve problems, manage projects, track goals, and review work processes and procedures.

Represents team and/or department at meetings, events, and training as required.

Non-Essential Duties:
Performs any and all other duties (or functions) as assigned.

To perform this job successfully, an individual must be able to carry out each essential duty in a satisfactory manner. The job specifications listed are representative of the education and experience, the physical requirements, as well as the knowledge, skill and/or ability (KSAs) that are generally necessary for the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Bachelor’s Degree or Two Credentials in Early Childhood Education, Information Technology, Family and Child Development, Human Services or related field, project management certification preferred. 5 years experience in early childhood, family and community engagement field, including…