Site Supervisor- Violence Reduction Program; VRP

Site Supervisor
- Violence Reduction Program (VRP)

Job Code: 2024-MPS-004

Location:

Milwaukee

Department: MPS

FT/PT Status:
Full Time

Position Summary: This position helps lead the daily operations and staff of the MPS VRP in Milwaukee. The position works with the Co-Program Director on requirements related to the MPS VRP as detailed in the Statement of Work, including data management and reporting, personnel, relationships with MPS leadership and the Safety Director, required goals and performance metrics. The Site Supervisor ensures coverage at their assigned MPS School and ensures that they are on-call and available for youth 7 days a week.

• Provide support to the Co-Program Director with information for the 90 day and annual performance reviews of all staff.
• Provide daily supervision of all staff assigned to the Supervisor at the MPS school, ensure daily check ins, onsite supervision for that school’s team and timely documentation.
• Communication with all school staff to ensure ongoing referrals to the program, to address and problems, and receive feedback (teachers, safety staff, administration, guidance, social workers, and school psychologists). Report all issues to the Co-Program Director.
• Provide weekly updates to the program leadership (Co-Program Director and Director of Milwaukee Youth Services).
• Approve all timesheets for staff assigned to the Site Supervisor. Ensure collaboration with the Co-Program Director to approve requests for time off to ensure coverage at the assigned school.
• Ensure the program offers an array of services in accordance with the contract including training, tutoring, parent programs, non-traditional mentoring, reaching out to community organizations, etc.
• Ensure parent engagement.
• Build and maintain relationships with school personnel (administration, school safety, social workers, guidance counselors, teachers, etc.) and community partners.
• Work with Co-Program Director and other school supervisors to coordinate summer activities for VFZ participants.
• Provide general recreation support throughout the year.
• Professionally engage in all required agency, school, and community meetings.
• Support agency events and functions, including Town Halls.
• Working with the Director of Milwaukee Youth Services, Co-Directors of MPS VRP to ensure compliance with the HUB requirement, including paid student employment (400 hours), and student career awareness (10 hours).
• Ensure all VRP staff receive written authorization from the parents or guardians of students being mentored.
• Working with the Director of Milwaukee Youth Services and Co
  - Directors of MPS VRP to address all personnel issues raised by MPS within two business days. Ensure HR and VP are informed of all personnel matters.
• Facilitate youth and family surveys for the VRP program, send results to the VP and Director of Milwaukee Youth Services.
• Ensure compliance with Empathy Interviews with youth and program staff involved with the with the VRP, under the direction of the VP and the Empathy Interview Committee to ensure all programs employ a Trauma Informed and Person-Centered Approach in service delivery.
• Participate in annual audits of the VRP with the VP and Director of Milwaukee Youth Services, including required data and reporting for MPS, according to the MPS Scope of Services.
• Provide support to employees assigned to the Supervisor with the required databases after training from the Co-Program Director and Director of Milwaukee Youth Services (AWARDS and MPS systems) and monitor their progress and compliance through weekly QA Checks with the support of the Program & Quality Assurance Specialist and Director of Milwaukee Youth Services.
• Support the Co-Program Director and Director of Milwaukee Youth Services to ensure all data is timely, entered, and accurate for tracking and reporting on the program goals, benchmarks, and annual MPS Performance Metrics to ensure renewal of the contract each year for the life of the contract.
• Support staff to remain in compliance with all WCS policies and procedures (Power DMS).
• Working with the Director of Milwaukee Youth Services and Co-Directors of MPS VRP to uphold and promote a positive and supportive culture for individuals served and program staff and leaders.
• Maintain confidentiality for persons served within all written and verbal communications.
• Adhere to WCS Policies and Procedures, and that all VRP staff and leaders review and sign off on policies and procedures in Power DMS.
• Other duties as assigned by the Director of Milwaukee Youth Services and Co-Directors of MPS VRP.

Other job-related duties may be necessary to carry out the responsibilities of the position.

Knowledge, Skills and Abilities: This person must have exceptional customer service and person-centered skills. Must possess exemplary verbal and written communication skills, along with strong computer skills that include Microsoft Word, Excel, and database…