Student Connection & Achievement Manager, Roberto Hernandez Center

Position Title

Student Connection & Achievement Manager, Roberto Hernandez Center

Academic Staff

Regular

Student Affairs Manager

Reporting to the Assistant Vice Chancellor of Student Affairs, the Student Connection & Achievement Manager provides leadership for the daily operations, programs, services, and initiatives of the Roberto Hernández Center. The position advances student success by fostering engagement, belonging, leadership development, and academic achievement among Latino/a/e students and other students served by the Center. The Student Connection & Achievement Manager oversees the implementation and assessment of programs and services that support the Center's mission, supervises professional and student staff, manages fiscal and operational resources, and develops collaborative partnerships across campus and within the community.

• STUDENT ENGAGEMENT, DEVELOPMENT, AND PROGRAMMING 25% Develop, implement, and assess programs, services, and initiatives that promote student engagement, belonging, persistence, retention, and academic success. Lead the planning and execution of signature cultural and heritage programs, welcome programs, educational workshops and leadership programs, and community-building initiatives that support the mission of the Roberto Hernández Center. Facilitate opportunities for students to develop leadership skills, cultural awareness, personal growth, and community connections.
  
  Advise and support student organizations and student leaders affiliated with the Center. Collaborate with campus partners to support Welcome programs, orientation engagement, enrollment, retention, persistence, and graduation initiatives. Assess participation, student learning outcomes, and program effectiveness to guide continuous improvement efforts.
• LEADERSHIP AND SUPERVISION 25% Provide leadership for the day-to-day operations of the Roberto Hernández Center. Recruit, hire, train, supervise, develop, and evaluate professional staff, graduate assistants, student employees, and interns. Foster a collaborative, student-centered, and team-oriented work environment. Establish performance expectations and support professional development opportunities that enhance staff effectiveness and growth. Delegate responsibilities and monitor progress toward departmental goals and objectives.
  
  Support divisional initiatives and participate in committees, work groups, and special projects as assigned.
• STRATEGIC PLANNING, ASSESSMENT, AND STUDENT SUCCESS OUTCOMES 20% Develop and maintain assessment practices that evaluate program effectiveness, student engagement, and student success outcomes, identifying equity gaps affecting Latino/a/e students. Monitor retention and persistence trends, and other relevant student success indicators. Utilize assessment data to inform decision-making and improve services. Develop action plans based on student success data. Stay informed of emerging trends, best practices, and issues affecting Latino/a/e students Recommend programmatic and operational improvements that support student success and align with divisional priorities.
• ADMINISTRATIVE AND FISCAL MANAGEMENT 20% Manage the daily operations of the Roberto Hernández Center. Develop, administer, and monitor departmental budgets, including Segregated University Fee allocations, foundation accounts, grants, and other funding sources. Ensure responsible stewardship of financial resources and compliance with institutional policies and procedures. Maintain knowledge of university policies, procedures, and regulations relevant to departmental operations. Prepare budget projections, expenditure analyses, and financial reports as needed.
  
  Identify and pursue opportunities for supplemental funding and external partnerships that support departmental initiatives.
• COLLABORATION, COMMUNITY, AND FAMILY ENGAGEMENT 10% Develop and maintain relationships with local schools, community organizations, alumni, and families to strengthen pathways to enrollment, retention, and student success. Serve as the Roberto Hernández Center liaison to internal and external partners.…