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Head of Client & Loyalty
Job in
Milwaukee, Milwaukee County, Wisconsin, 53244, USA
Listed on 2026-09-09
Listing for:
HDR
Full Time
position Listed on 2026-09-09
Job specializations:
-
Management
Client Relationship Management
Job Description & How to Apply Below
HDR is seeking a Client Experience Director to lead the enterprise-wide client experience program. You will translate client feedback into strategic actions and foster a client-centered culture across HDR's business groups.
You will oversee metrics like NPS, loyalty, and retention while partnering with IT, marketing, and operations to optimize tools and processes. This role is in-office and based in HDR locations in the US.
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