Location Manager - Morgan Avenue

Job Details:
Level: Management,

Job Location:

Morgan - Milwaukee, WI, Position Type:
Full Time, Education Level: Not Specified, Salary Range:
Undisclosed, Travel Percentage:
Negligible, Job Shift: Day, Job Category:
Management, Who We Are

At Bliffert Lumber & Hardware, we've been helping build homes, businesses, and communities for more than 120 years. As a family-owned company with a rich history and a fast-growing future, we are committed to delivering exceptional service while staying true to our core values:
Honesty, People First, Ownership, Creating Raving Fans, Continuous Improvement, and Community. We believe our success starts with our people, and we're proud to foster a supportive, team-oriented culture where employees can grow, make an impact, and build rewarding careers. If you're looking for an organization that values hard work, innovation, and relationships, we'd love to have you join our team.

The Location Manager leads a team to meet sales targets and drive revenue growth while managing the daily operations of a retail and yard location. This role focuses on staff leadership, delivering an exceptional customer experience, maintaining appropriate inventory levels, and optimizing the location’s performance to align with business objectives.

• Sales Leadership:
  Guide, motivate, and lead a team to achieve sales goals and drive revenue growth.
• Operations Management:
  Oversee the daily operations of the location, ensuring smooth and efficient operations.
• Staff Supervision:
  Recruit, train, and lead staff, ensuring elevated levels of performance and customer experience.
• Inventory Control:
  Work with buyers and the inventory control director to ensure proper stock levels.
• Customer
  
  Experience:
  
  Deliver outstanding service by addressing customer inquiries promptly and ensuring a superior level of care that fosters lasting loyalty.
• Sales and Marketing:
  Implement sales strategies and partner with the marketing team to drive revenue and attract customers.
• Budget Management:
  Develop and manage the location’s financial budget, ensuring cost-effective operations and profitability.
• Health and Safety:
  In a safety always culture, ensure compliance with health and safety regulations, maintaining a safe environment for staff and customers.
• Vendor Relations:
  Establish and maintain relationships with suppliers and vendors to create effective partnerships.
• Reporting:
  Analyze daily reports on location performance, including sales and inventory.
• Safety Enforcement:
  Follow and enforce all safety rules and policies outlined in the employee handbook and safety manual.
• Customer Care:
  Act as an exemplary store representative and provide exceptional customer service in every interaction.
• Accident Reporting:
  Report all accidents, safety incidents, and injuries immediately to Management.
• Additional Duties:
  Perform additional job responsibilities and special projects as determined by the Operations Manager, Director of Operations, or Vice President.

• Customer & Community Centric:
  Passionate about creating a positive and memorable experience for customers, colleagues, and community in every interaction.
• Exceptional Leadership:
  Possess strong leadership capabilities with a focus on coaching, teaching, and guiding staff to achieve operational excellence.
• Detail-Oriented:
  Meticulous in managing inventory, record-keeping, and ensuring accurate administrative and financial documentation.
• Operational Problem Solver:
  Quick to identify and resolve operational issues in a fast-paced retail and lumber yard environment.
• Collaborative Team Player:
  Able to communicate and collaborate effectively with staff, management, and other business departments.
• Adaptable & Flexible:
  Flexible and able to adapt to changing business needs, vendor relations, and customer demands.

• Management
  
  Experience:
  
  Previous experience in management, preferably in a building materials or hardware store setting.
• Core
  
  Skills:
  
  Proficiency in inventory management, budget development, financial reporting, and customer service.
• Industry & Product Knowledge:
  Understanding of retail operations, building materials, and industry trends.
• Education:
  
  A degree in business management, retail management, or a related field is preferred but not always required.
• Passionate about creating a positive and memorable experience for customers, colleagues, and community in every interaction.