MKE Program Manager

Covenant Aviation Security (CAS) is seeking an experienced Program Manager to lead airport security operations at Milwaukee Mitchell International Airport (MKE). This position is accountable for ensuring security operations meet contractual requirements, client expectations, regulatory standards, and company policies and procedures. The Program Manager provides direct oversight of operational performance and workforce management, including staffing, scheduling, training, badging, employee performance, compliance, and administrative functions.

The position also serves as a key liaison between CAS and airport, regulatory, law enforcement, and other external stakeholders. Company History Founded in 2002, Covenant Aviation Security (CAS) was established to provide a higher standard of transportation security following the events of September 11, 2001. CAS pioneered a customer-focused security model built on a highly trained, professional workforce supported by competitive wages, benefits, and ongoing development.

Today, CAS is the largest private contractor providing Screening Partnership Program (SPP) services to the Transportation Security Administration (TSA) and an industry leader in aviation security solutions. Through its commitment to safety, compliance, operational excellence, and customer service, CAS provides comprehensive security and screening services for airports, airlines, and government agencies across the United States. Employment Compensation & Benefits Covenant Aviation Security offers a competitive compensation package, with a targeted compensation range of $60,000 - $75,000 annually depending on qualifications, experience, and contract requirements.

In addition, employees are eligible for a comprehensive benefits package designed to support their health, well-being, and financial security, including:
Medical, Dental, and Vision Insurance (effective the first day of the month following sixty (60) days of continuous employment) 401(k) Retirement Plan with Company Matching Contributions Paid Time Off (PTO) Company-Paid Life Insurance Voluntary Supplemental Life Insurance Employee Assistance Program (EAP) Flexible Spending Accounts (FSA) Company-Furnished Uniforms (where applicable) Paid Training and Professional Development Opportunities Benefits are subject to eligibility requirements and plan provisions and may be modified at the Company's discretion.

Essential Functions Provide leadership and oversight of security operations and subordinate personnel assigned to the MKE contract. Ensure all contractual terms, conditions, performance requirements, and service expectations are consistently met. Ensure compliance with Post Orders, operating procedures, client rules and regulations, Company policies, and applicable regulatory requirements. Evaluate operational programs, procedures, and workforce performance to ensure mission accomplishment, compliance, service quality, and technical competence.

Plan and organize the effective use of staffing and operational resources to meet contractual and operational requirements. Develop, review, and analyze employee work schedules to ensure appropriate staffing coverage and workforce efficiency. Monitor schedule assignments, staffing levels, and workforce availability and make adjustments as operational needs require. Assess employee performance and participate in employee selection, promotion, development, and other personnel decisions.

Address and resolve employee concerns and complaints and administer appropriate corrective or disciplinary action in accordance with Company policy. Identify training and development needs and partner with appropriate resources to improve employee and operational performance. Establish and remain accountable for operational goals, objectives, service standards, and performance expectations. Assist with budget development, major program initiatives, personnel actions, and resolution of operational issues.

Support employee badging, training, scheduling, and administrative functions as required by the operation. Serve as a Company liaison with the Airport Management, law enforcement, labor relations, federal and state regulatory agencies, airline-contracted personnel, and local government officials. Foster effective working relationships with CAS employees, Company leadership, the client, and external stakeholders. Perform other duties as assigned by Covenant Aviation Security management.

Minimum Requirements Must be at least 21 years…