Parts Manager

As Parts Manager, you’ll oversee the day-to-day operation of the Parts Department while working closely with Service and customers to ensure the right parts are available when they’re needed. This role will have a direct impact on inventory, profitability, customer satisfaction, and the overall success of the new location.

• Lead, supervise, and develop Parts Department employees.
• Oversee parts ordering, receiving, stocking, inventory, issuing, shipping, and delivery.
• Build efficient processes and workflows for the new location.
• Partner closely with the Service Department to maintain appropriate inventory levels and support timely repairs.
• Manage vendor relationships and negotiate parts purchases to achieve competitive costs.
• Monitor pricing, margins, inventory levels, and department performance.
• Maintain inventory controls and investigate and resolve discrepancies.
• Develop and manage the Parts Department budget and sales goals.
• Interview, hire, train, schedule, and provide ongoing performance feedback to team members.
• Work directly with customers to address concerns and provide solutions.
• Identify opportunities to improve processes, quality, and customer service.
• Help establish a positive, collaborative team culture as we build out this new location.

• Previous parts management or related leadership experience.
• Experience supervising and developing employees.
• Strong understanding of inventory management, purchasing, and pricing.
• Ability to analyze information and make sound business decisions.
• Strong customer service and problem-solving skills.
• Comfortable working collaboratively with Service and other departments.
• Valid driver’s license and insurable driving record.
• Bachelor’s degree in a related field and 3+ years of management experience, or an equivalent combination of education and experience.
• Experience with inventory, order processing, and Microsoft Office systems preferred.

Truck Country® / Stoops Freightliner-Western Star is one of the largest Freightliner and Western Star dealership groups in the United States, serving customers across Illinois, Indiana, Iowa, Ohio, Michigan, and Wisconsin. For nearly 70 years, Truck Country® / Stoops has provided new and used medium- and heavy-duty trucks, expert service, a comprehensive parts inventory, and convenient financing solutions.

McCoy Group, Inc. and its affiliated companies are Equal Opportunity Employers and take affirmative action to employ and advance in employment qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable law.