Director​/General Manager

Position Overview

As the Director / General Manager, you will be responsible for driving revenue growth, profitability, and operational excellence. You will lead a dedicated team focused on acquiring new home care clients, recruiting and retaining caregivers, optimizing scheduling, and delivering an exceptional client experience. This position reports directly to the company President.

• Meeting or exceeding monthly sales, service-growth, and profitability targets.
• Building, developing, and leading a high-performing team.
• Coaching team members, managing performance, and creating a culture of accountability.
• Driving business development efforts and identifying opportunities for continued growth.
• Ensuring consistent, high-quality service delivery and exceptional client satisfaction.
• Supporting various operational functions when needed to maintain service excellence.
• Managing labor and operating expenses to achieve budget and profitability goals.
• Assisting with the development of annual budgets, pricing strategies, and growth plans based on market conditions and business performance.

This position includes a competitive monthly bonus program based on profitability and service growth. Previous healthcare or home care experience is preferred but not required.

• Monthly bonus program
• Paid vacation
• Blue Cross Blue Shield health insurance
• 401(k) plan with up to a 4% company match
• Cellphone reimbursement
• Dental and vision coverage available

• Minimum of five years of sales and management experience, preferably in business operations or a service-based industry (i.e. retail).
• Demonstrated ability to achieve sales goals, grow revenue, and drive profitability.
• Strong leadership skills with experience coaching, mentoring, developing, and holding team members accountable.
• Excellent communication, decision-making, and problem-solving abilities.
• Ability to analyze market trends and contribute to strategic pricing, budgeting, and growth plans.
• Highly organized, adaptable, and comfortable working in a fast-paced, results-driven environment.
• A genuine commitment to providing exceptional service to older adults and their families.

Pay: $80,000.00 - $ per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Paid time off
• Retirement plan
• Vision insurance

Work Location:

In person