Team Lead, Repair

At TTI, people come for the opportunity and stay for the culture!

Job Description:

Team Lead, Repair

Techtronic Industries Inc. | Milwaukee®

Full‑Time | Permanent | Georgina, ON | P1

Are you ready to lead the way in shaping an empowering work environment with a global leader in power tools, accessories and hand tools? At TTI, we are known for our innovative products, world‑class brands, and an unrelenting commitment to operational excellence. With iconic brands like Milwaukee® we’re not just about delivering outstanding performance but also about creating exceptional development for our people.

If you’re passionate about building your career in a dynamic, fast‑paced environment, we want to hear from you! At TTI, culture drives performance, and it’s at the heart of everything we do. We are fast, innovative, and constantly evolving but above all, we’re a team that celebrates success together. We reward creative thinking and encourage your self development. Join us in driving a culture that supports sustainability, growth, and leadership.

With our Milwaukee team, we seek passionate, driven individuals to elevate our brand. Our culture is built on respect, integrity, and social responsibility, with our people at the core of our success. Whether you’re starting out or bringing years of experience, we support your growth. Here, you’ll be empowered to take ownership, drive innovation, and make an impact. Milwaukee is more than a workplace, it’s where careers accelerate, and potential is unlocked.

The Team Lead will serve as the area Supervisor’s assistant and back‑up. The Team Lead must possess a thorough knowledge of all current processes and be able to assist other team members as needed to support daily activities.

• Recognize scheduling, coverage gaps in all work areas and move team members as needed to meet production requirements and shipping deadlines.
• Identify training opportunities for technicians, work with Supervisor to arrange additional training as needed.
• Possess sufficient technical knowledge to assist repair techs as needed
• Review paperwork errors and review with repair techs
• Review audit finding with repair techs
• Assist with denied warranty approvals as required
• Perform all of the necessary repairs as needed
• Communicate with repair techs, data entry and management
• Read and comprehend repair order information and parts schematics
• Diagnose the tool by performing a complete function test
• Perform complete function test to confirm the tool is repaired properly
• Complete the information on the repair order form
• Make decisions as to feasibility of repairs.
• Keep records of parts used and provide data for billing and/or warranty information.
• Recognize and report operational irregularities and defective materials.
• Set up and perform electrical and mechanical tests to insure product's repair and/or work performed is in conformance with prescribed quality standards.
• Perform prescribed inspections.
• Responsible for quality of work, safety and 5S in assigned area.
• Troubleshoot and assist team members with AX or other process issues.
• Assist Supervisor in other areas as directed.
• Must be able to cover any shift to support Supervisor absence

• Mechanical and diagnostic skills required
• One to two years of previous experience in electrical and/or mechanical repair.
• High school or GED diploma required
• Computer skills required, AX experience a plus
• Requires a high level of attention to detail
• Previous leadership experience preferred
• Excellent communication skills
• Ability to interact well with staff members at all levels
• Must be able to lift up to 30 pounds.

• Extensive health benefits, including vision and dental care
• Retirement Savings Plan with Employer Matching Contributions
• Competitive Hourly Rate of $34.89
• Paid time off and employee discount programs
• Annual $500 Wellness Program allowance

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Diversity, equity, and inclusion are at the core of our values ause of our commitment to a multicultural and inclusive workplace, our people are our competitive advantage. We foster an inclusive environment where diversity is valued and where all employees feel safe to contribute their ideas, share their experiences, and represent their diverse backgrounds to innovate and solve complex problems as one team.

We actively support and accommodate the diverse needs of our team, creating an empowering space where everyone can thrive.