Outreach Specialist - Wisconsin Home Energy Assistance Program; WHEAP

Outreach Specialist

Earn up to $3,000 in incentive pay during your first year of employment!

Are you a motivated, results-oriented candidate seeking to put your talents, skills, and experience to work as part of a mission-driven, customer-focused organization? If so, we invite you to join UMOS' diverse and dedicated team of over 1,000 professionals making a positive difference across more than 60 offices in seven states. Whether you are passionate about facilitating early childhood development; providing training and career planning for a parent;

aiding a farm worker in accessing basic needs and new opportunities; educating at-risk individuals in HIV prevention; or supporting those fleeing domestic violence or human trafficking, UMOS is the place where you can fulfill your passion for helping families, businesses, and communities build better futures.

Benefits:
To support its team members, UMOS offers highly competitive compensation as well as a benefits package including:

• Paid time off that will increase over your years of service
• 15 paid holidays annually
• A robust range of insurance covering health, dental, vision, life, short- and long-term disability, and accidental death & dismemberment
• The options to establish either a Health Savings Account or Flexible Spending Account, which can be used to cover deductibles, prescriptions, and other healthcare expenses
• A variety of support services to promote well-being through the employee assistance program
• Retirement plan options, including 401(k) and Roth IRA, allowing you to make pre-tax or after-tax contributions. For those participating in the 401(k) Retirement Plan, UMOS annually contributes at least 3% of employees' eligible compensation.

Outreach Specialist Job Compensation: $18.80 to $23.50/Per Hour (depending on experience).

Outreach Specialist

Job Responsibilities:

• Develop and implement year-round outreach strategies to increase awareness, accessibility, and participation in the Wisconsin Home Energy Assistance Program (WHEAP) throughout Milwaukee, Kenosha, and Marquette Counties.
• Identify, engage, and educate potentially eligible households regarding WHEAP eligibility, benefits, required documentation, available assistance, and application procedures, with particular emphasis on low-income households, older adults, individuals with disabilities, and other vulnerable or underserved populations.
• Represent UMOS and WHEAP at community events, resource and health fairs, neighborhood meetings, public events, presentations, networking opportunities, and other program awareness activities.
• Conduct community-based outreach and mobile intake services at partner agencies, senior centers, housing and neighborhood centers, community events, and other approved locations.
• Conduct home visits, as necessary and in accordance with program procedures, to assist elderly individuals, individuals with disabilities, and customers experiencing barriers to accessing WHEAP services.
• Develop, maintain, and strengthen partnerships with community-based organizations, local governments, utility companies, schools, senior centers, healthcare providers, housing organizations, faith-based organizations, media outlets, and other community stakeholders.
• Identify and establish new outreach locations, partnerships, and service opportunities to expand WHEAP's visibility and accessibility within targeted communities.
• Assist customers in accessing WHEAP services and navigating the application process and provide appropriate referrals to other UMOS programs and community resources based on identified needs.
• Coordinate and follow up with community partners regarding referrals, outreach activities, service needs, collaborative initiatives, and opportunities to improve access to WHEAP services.
• Develop and maintain an outreach calendar and coordinate community events, presentations, mobile service locations, partner activities, and other outreach initiatives throughout the service area.
• Distribute WHEAP informational and promotional materials and assist in developing culturally and linguistically appropriate materials and outreach campaigns for diverse communities.
• Collaborate with UMOS Communications/Marketing staff and WHEAP leadership to promote services through social media, community newsletters, local media, public service announcements, and other approved communication channels.
• Provide accurate, professional, culturally responsive, and customer-focused information and assistance when responding to inquiries from…