Registered Nurse; RN

JOB SUMMARY

A Registered Nurse (RN) is a healthcare professional and an essential member of the patient-centered healthcare team. This individual is responsible for pre-visit planning, phone triage, patient follow-ups, patient education, collaboration as part of a care team with providers and medical assistants, standard rooming responsibilities, and assisting with procedures when necessary. The RN may be required to cross‑train as needed to maintain optimal clinic operations.

• Build Trust: Operate with transparency; place confidence in colleagues, give proper credit to others, follow through on agreed actions, treat sensitive or confidential information appropriately, keep emotions under control, and exhibit ethical and moral behavior in everyday business conduct.
• Foster Communication: Demonstrate the ability to carefully listen at all levels of the organization, seek and listen to feedback, be approachable, express thoughts and ideas effectively, and promote cross‑cultural sensitivity.
• Display Stewardship: Understand business implications of decisions, conserve organizational resources, look for ways to improve and promote quality, take personal responsibility, and use resources in a cost‑effective manner.

• Act as the triage nurse to allocate all medical services to best serve patients.
• Utilize strong assessment and critical thinking skills to triage and provide compassionate patient care per established protocols.
• Help maintain clinic workflow, working collaboratively as a team member of the clinic staff.
• Prioritize patients’ needs and bring potential emergencies to providers’ attention.
• Report and coordinate with the Nurse Supervisor regarding activities related to patient flow.
• Participate in maintenance of records for care and treatments given, collecting information on patient behavior and treatment as needed.
• Plan, implement, and provide anticipatory care and follow‑up for clients through health screenings.
• Provide patient education and information.
• Answer patient questions regarding preventative health care, therapeutic regimens, prescriptions, complications of therapy, and other concerns within scope of RN training.
• Assist with medical emergencies as part of the Code Team.
• Maintain inventory and medical equipment.
• Keep accurate and timely documentation in OCHIN EPIC; assist in maintaining records for procedures, tests, and results.
• When assistance is needed to maintain optimal clinic flow:
  • Perform vitals (BP, HR, RR, weight, height, pain, temperature).
  • Perform routine CLIA‑waived lab procedures.
  • Review patient chart on each visit.
  • Perform EKGs, phlebotomy, TB skin tests, and other standard care.
  • Assist providers during exams and procedures as needed.
• Follow Supervisor and provider orders as instructed.
• Explain medical procedures to patients.
• Administer topical, oral, or intramuscular medications.
• Participate in clinical committees, quality improvement studies, audit preparation, etc. as needed.
• Act as a member of the care team.
• Maintain confidentiality and follow HIPAA regulations.
• Perform other duties as assigned.

• Current Wisconsin Registered Nurse License required.
• 1 year or more of experience in a clinical position with core competencies: immunizations, EKG, vital signs, routine medication administration, phlebotomy, and infection control guidelines.
• 1 year or more of experience with nursing triage; able to apply knowledge practically.
• Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association.
• Proficient PC skills with exposure to electronic medical record systems.
• Good written and verbal communication skills required.
• Perform applicable functions within an electronic health record and software such as Excel and Word.
• Ability to maintain confidentiality and follow HIPAA regulations.

• Annual and individual trainings.
• Excellent communication and interpersonal skills; ability to develop rapport and maintain positive relationships with patients, staff, and providers.
• Ability to understand and react with cultural sensitivity to client needs.
• Bilingual preferred.
• Indig…