Cancer Care Coordinator – Surgical Oncology

• Ensure smooth transitions between care settings according to critical pathways
• Develop relationships with patients and primary care physicians to facilitate cancer diagnosis, treatment, and follow-up
• Personalize service management for patients with cancer
• Complete nursing assessments focused on accountable disease sites and identify individualized patient needs
• Integrate with departments and disciplines to develop plans of care
• Guide patients with suspected cancer through the diagnostic phase
• Track testing and diagnostic reports to ensure timeliness
• Provide biopsy procedure follow-up phone calls as needed
• Communicate and collaborate with physicians, office staff, hospital departments, healthcare providers, disciplines, and community agencies
• Refer patients to financial counseling, cancer counseling services, and clinical trial research programs
• Advocate for patients with cancer and maintain contact with those requiring ongoing support
• Identify patients with compromised coping skills or lack of social support
• Facilitate support groups for patients with cancer and their families/significant others
• Develop optimal caregiver systems to achieve effective patient/family outcomes
• Provide staff in-services and education offerings
• Assist leadership with interviews, orientation, and staff/student nurse training
• Counsel and educate patients and families about cancer prevention and early detection
• Evaluate or design patient education materials for specific disease-site programs
• Promote awareness of cancer disease-site programs through community education and outreach
• Provide workshops, seminars, and presentations to professional and lay audiences
• Partner with cancer-services leadership to develop program vision, goals, and objectives
• Develop, implement, and maintain quality programs evaluating costs, patient care, and customer satisfaction
• Utilize data to implement best practices
• Analyze variances in NCCN treatment guidelines and algorithms to improve quality and efficiency, control costs, and systematize total patient care

• Registered Nurse license issued by the state in which the team member practices
• Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 6 months unless department leader has determined it is not required
• Associate's Degree in Nursing
• Typically requires 5 years of experience in clinical nursing
• Working knowledge of the components of quality and acute patient care needs specifically related to the area/function in which care management will be performed
• Excellent analytical and interpersonal communication skills necessary to negotiate with families, patient, physicians and third party payers for optimum plan
• Demonstrated ability to work well with physicians and other professionals in a direct and positive manner
• Demonstrated ability to operate all equipment necessary to perform the job, i.e., FAX, computer, copier, telephone system
• Knowledge and skills necessary to provide care appropriate to the age of the patients served
• Ability to assess data reflective of the patient's status and interpret appropriate information to identify age-specific needs
• Manual dexterity required for operation computer and calculator
• Visual acuity required to facilitate review of written documents/computer screens, medical records, and to record information accurately
• Clear oral communications and hearing acuity required for receiving instructions and converse on standard telephone
• Functional speech and hearing to allow for effective communication of instructions and conversation over the telephone

Demonstrates expertise in patient care management, including cancer diagnosis, treatment, and follow-up, while effectively…