Supervisor, Technical-Administrative, Wdl-Client Services; Full Time - 1St Shift

SUPERVISOR, TECHNICAL-ADMINISTRATIVE, WDL-CLIENT SERVICES; FULL TIME - 1ST SHIFT - 177716

US:

WI:

MILWAUKEE | LEADERSHIP | FULL TIME 1.0

Posted 2 days ago

Come join our team of innovative and unparalleled lab and support staff!

Wisconsin Diagnostic Laboratories (WDL) is a wholly owned subsidiary of The Froedtert & the Medical College of Wisconsin regional health network, which is a partnership between Froedtert Health and the Medical College of Wisconsin supporting a shared mission of patient care, innovation, medical research and education. Patient care is our top priority, from test orders to transportation of specimens to reporting of test results.

We perform over five million tests annually with test capabilities that match the largest labs in the world, providing expert academic care in every community. We combine our robust test directory and expert faculty and staff with compassionate patient care and unparalleled logistical support. WDL specializes in delivering comprehensive, clinical laboratory services to clients ranging from large tertiary care centers to small community practices.

Wisconsin Diagnostic Laboratories (WDL) is an equal employment opportunity employer. Qualified applicants will be considered for vacancies without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status or other category protected under appliable law. WDL will reasonably accommodate the disabilities of qualified applicants to permit them to perform the essential functions of the subject position.

Thank you for considering a career with Wisconsin Diagnostic Laboratories!

Location:

US:

WI:

MILWAUKEE at our WI DIAGNOSTIC LABORATORIES facility.

FTE: 1.0

* 1.0 FTE is Full-Time, any position less than 1.0 FTE is Part-Time, and .001 FTE is Casual*

Standard

Hours:

40.00

Positions with an "FTE" (full time equivalency) of .8 - 1.0 are eligible for full-time medical, dental and vision benefits. Positions with an "FTE" of .5 - .799 are eligible for part-time pro-rated medical, dental and vision benefits

Shift: 1st shift (Hours will vary based on department/organizational need.)

Technical-Administrative Supervisors ensure the technical operations, policies, and processes are standardized throughout the shifts, days, and locations (if applicable) for their section(s). They are responsible for scheduling and employee performance of technical procedures. Technical-Administrative Supervisors are effective team members in section management relative to communication, operations, finances, and personnel management as appropriate. They assist the Manager and appropriate Section Director(s) in meeting customer expectations, quality, regulatory, and safety requirements.

• Monitors and assists the manager in the daily operations of the assigned department/section/shift, ensuring effective workflow processes and adherence to policies and procedures. Adjusts work assignments to meet or exceed test turnaround time expectations, while maintaining appropriate quality control, instrument calibration and maintenance, training, and competency activities.
• On a timely basis, prepares and maintains monthly staff work schedules based on workload, training, rules of employee conduct, and union contracts. Schedules creatively to minimize or eliminate overtime.
• Maintains departmental consumable inventory. Places orders as needed, based on established procedures and time frames.
• Consistently achieves biweekly Payroll deadlines by submitting complete and accurate employee automated timekeeping data, including Employee Request and Notification forms. Maintains an ongoing record of employee exceptions to ensure rules of employee conduct are consistently followed.
• Maintains and updates department procedure manuals as needed or appropriate. Develops new procedures and special reports as needed. Ensures that staff is knowledgeable in and regularly follows standard laboratory policies, procedures, and across shifts and sites (if applicable) to ensure quality test results. Also ensures that required staff review and sign-off of policies, procedures, regulatory items, meeting minutes, safety updates, etc.,
  
  is performed on a timely basis.
• Assists manager in preparing for and conducting regular and meaningful staff meetings, sharing company information and encouraging employee input. Prepares and distributes comprehensive meeting minutes.
• Maintains competency and accurately performs appropriate technical procedures (bench work) as dictated by workload and/or staffing.
• Utilizes the Laboratory Information System (LIS) to ensure accurate data generating, as well as appropriate data retention and retrieval. Assists in updating LIS test menus to coincide with departmental updates.
• Researches and resolves problems and serves the department as a resource by sharing expert knowledge on technical issues including unusual specimens, unusual test results, etc. Utilizes advanced troubleshooting skills to…