Quality Engineer - Liquid Cooling

Overview

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

Location:

Florence, KY (On site role with limited travel)

• Lead problem‑solving activities, establish robust quality controls, drive continuous improvement, and partner with external and internal cross‑functional teams (Process Engineering, Test Engineering, Manufacturing) to ensure high levels of quality, safety, and performance for liquid‑cooled assemblies and full rack systems.
• Customer Requirements Review:
  Own customer requirement traceability and risk mitigation across the full product lifecycle ensuring compliance with all the requirements that include but may not be limited to BOM review, specifications (cosmetic, technical, etc.), and incoming quality criteria.
• QMS Leadership:
  Maintain and improve ISO 9001:2015 processes, work instructions, and records for the cloud product line; support internal audits and readiness for external/customer audits.
• Liquid Cooling:
  Define and enforce incoming quality criteria for liquid‑cooling assemblies, including pressure‑test and leak‑test acceptance limits, develop and maintain leak‑prevention quality protocols, validate coolant fill, purge, and filtration processes, audit and verify cooling and fluid‑handling processes, lead CTQ analysis, collaborate on PFMEA and control plan activities, oversee the quality lifecycle of process and test equipment, including qualification, commissioning, calibration, performance verification, issue of troubleshooting, and upgrade validation.
• NPI to Ramp:
  Own quality function throughout the product life cycle for various products including liquid cooling assemblies, from kick‑off to ramp and sustaining; identify CTQs, create control plans, PFMEA, execute MSA/GR&R, verify process capability (Cp/Cpk), perform FAI activities, and support lessons‑learned reviews for current and future launches; review DfA to mitigate risks prior to building.
• In‑line quality & yield:
  Establish SPC on critical processes; track FPY, DPPM, escapes; deploy mistake‑proofing (poka-yoke); drive structured containment when signals drift.
• Supplier quality:
  Define incoming inspection criteria based on Jabil and customer requirements from the NPI standpoint; support supplier quality with CTQ identification, material storage process, and supplier qualifications as needed.
• Customer:
  Lead 8D/A3 investigations on returns/complaints; implement CAPA and close the loop with clear, data‑driven communication to customer quality teams; identify gaps and drive actions for closure while working with cross‑functional teams and customers as needed.
• Digital quality:
  Automate data flow from MES/ERP; build live dashboards/alerts; use control‑chart behavior to recommend corrective actions.
• Docs & training:
  Publish procedures and one‑point lessons; train operators/techs on critical quality features, audit discipline, and error‑proofing; understand and translate customer and regulatory requirements into internal work instructions, visual aids, and other applicable documents; partner with EHS and quality systems to establish and enforce SOPs covering leak‑mitigation practices, coolant handling, chemical safety, waste management, and environmental compliance.
• Cross‑Function Leadership:
  Partner with cross‑functional teams (Safety, Test, Industrial and Process Engineering, Maintenance) to identify quality risks, implement data‑driven improvements, and drive higher performance across the full liquid cooling system value stream.

• FPY/yield increased and DPPM decreased quarter‑over‑quarter.
• Zero major audit findings.
• CTQs green at launch.
• Verified CAPA effectiveness; recurrence rate decreased.
• CO PQ…