Quality, Safety Continuous Improvement Manager

Location: This role is based out of our Grafton, WI office Project Coverage: Milwaukee, Madison, and Green Bay metro areas Job Type: Full-Time Industry: HVAC / Mechanical Construction

We are a
fast-growing HVAC contractor operating throughout
Wisconsin, Illinois, Indiana, and Florida
, serving
multi-family, commercial, K–12, municipal, hospitality
, and other markets. Our company differentiates itself through strong project execution and
internal engineering design capabilities
, allowing us to successfully deliver design-build and design-assist projects. With
expansion plans across the Midwest and the Southeast
, we are building a team of leaders who want to grow with the organization. We value professionals who bring an
entrepreneurial mindset
, take ownership of their work, and thrive in a dynamic environment.

We are seeking a
Quality, Safety, & Continuous Improvement Manager
to drive operational excellence, ensure regulatory compliance, increase efficiency, reduce product and time waste, and enforce accountability across the company.

• Design and implement a company-wide Quality Management System (QMS)
• Develop and maintain SOPs across departments
• Establish process documentation standards and revision control
• Create quality inspection processes for field and office operations
• Develop quality KPIs, scorecards, audits, and reporting systems
• Lead internal quality audits and corrective action processes
• Help prepare the company for potential future ISO 9001 certification

• Identify inefficiencies, bottlenecks, and process gaps
• Standardize workflows across construction and residential departments
• Drive accountability through measurable procedures and reporting
• Partner with department leaders to improve consistency and execution

• Lead and manage company safety program
• Develop and enforce safety policies and procedures
• Conduct jobsite safety audits and investigations
• Coordinate OSHA compliance efforts
• Organize safety meetings, training, and documentation
• Monitor incident tracking and corrective action plans

• Implement and maintain 5S standards across offices, warehouse, fabrication shop, and vehicles
• Improve organization, cleanliness, inventory flow, and efficiency
• Create visual management systems and workplace standards

• Assist in developing onboarding and process training materials
• Support internal training initiatives and accountability systems
• Work with leadership to create a culture of continuous improvement

• 5+ years of experience in quality management, operations, safety, or process improvement
• Experience implementing systems and procedures from scratch
• Experience with SOP development and process mapping
• Knowledge of OSHA and construction safety standards
• Experience with quality auditing and continuous improvement systems
• Proficiency in Microsoft Office (Excel, Word, Outlook)

• Experience in construction, HVAC, manufacturing, industrial, or related industries strongly preferred
• Familiarity with Lean, Six Sigma, 5S, or ISO systems preferred

• Strong organizational and leadership skills
• Ability to influence and work across departments
• Strong communication and documentation abilities
• High attention to detail and follow-through
• Ability to build systems while remaining practical and solutions-oriented
• Comfortable balancing field operations and office environments
• Self-starter capable of driving initiatives independently
• Competitive salary based on experience
• Health, dental, and vision insurance
• Employer provided life/AD&D insurance
• 401(k) with company match
• Paid time off and paid holidays
• Growth-oriented work culture

This job description in no way states or…