Assistant General Manager

$45,000-$55,000 annually + exceptional benefits working as the Assistant General Manager
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Help run a multi-million dollar restaurant operation without sacrificing culture and work-life balance
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• Compensation: $45,000-$55,000 salary.
• Benefits: Health and dental insurance, retirement plan with 3% company match, twice annual profit sharing bonus eligibility, and more.
• Culture: Join a diverse, inclusive team committed to our Vision, Values, and Big Five. We believe great restaurants are built by developing great people.
• Stability: We've spent more than 25 years learning what it takes to build a successful restaurant. We've created a business with a loyal customer base, experienced leadership, and long-term growth opportunities for our team.
• Growth: We don't expect you to know everything on day one. Through structured training, mentorship, and ongoing leadership development, we'll help you build the skills and confidence to lead successful teams and grow your hospitality career.

About the Role

You're the right hand to the GM, helping keep every part of the restaurant running smoothly. You'll help build a culture that's fun, supportive, and aligned with our Vision, Values, and Big Five.

We believe that the key ingredient to a rockin' pizza joint is a vibing crew that never compromises on quality food, service, and cleanliness. The AGM plays a key role in training, developing, and supporting staff to keep energy high and the business thriving.

In addition to training and developing your team, you will help with product ordering, regular staff reviews, running staff meetings, and leading busy shifts. Our AGMs are always thinking about how we can make improvements, coming up with and leading projects to make our pizza, people, or both better!

To make the most of this opportunity, we're looking for someone who:

• Has 2+ years of AGM or GM experience in the food and beverage or hospitality industry is required. Quick Service Restaurant, or fast casual dining, experience is a plus.
• Embraces and embodies the 2030 Vision, Company Values, Ian's Standards for Customer Service, Food Quality, and the Big Five (Awareness, Connection, Generosity, Dependability, Effort).
• Able to motivate others to always put in their best effort, and hold all staff accountable to high standards of food quality, customer service, and cleanliness.
• Maintain a good attitude, high levels of awareness, and direct, kind communication, especially in situations that require quick action.
• Is Food Manager (Serv Safe or Learn2
  
  Serve) Certified OR able to complete the certification in the first 6 months of employment.
• Is Safe Alcohol Server Training (Serv Safe or Learn2
  
  Serve) Certified OR able to complete the certification in the first 6 months of employment.
• Can stand and walk for long periods. To bend, crouch, and lift up to 50 lbs. To use ovens, knives, and other equipment of the business.
• Feels comfortable working and learning in a fast-paced, high-volume restaurant where the pace is fast and work may take place in hot kitchens, coolers, or freezers.
• Has reliable transportation to and from all restaurant locations for a variety of shift times.

This isn't a 'figure it out as you go' management job. From day one, you'll follow a structured leadership development program designed to help you become a great manager, not just someone who can run a shift!

Your development includes:

• Structured onboarding and training with experienced leaders across multiple Milwaukee restaurants. This is typically broken down into ~10-12 weeks of operations training and then ~10-12 weeks of leadership training.
• Hands-on experience leading operations, product ordering, inventory, food safety, coaching, financial…