Retail Store Closing Lead - Part-Time
Listed on 2026-02-28
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Retail
Customer Service Rep, Retail Associate/ Customer Service
Retail Store Closing Lead - Part-Time
Burlington Stores, Inc. invites applications for the Retail Store Closing Lead - Part-Time position, a part‑time leadership role responsible for ensuring a positive customer and associate experience on closing shifts.
Responsibilities- Role model for exemplary customer service behaviors, providing a great customer service experience to all customers and associates with a high level of professionalism.
- Engage associates, promote open communication, provide recognition and coaching in the moment.
- Touch base with each associate to establish priorities.
- Monitor the front‑end experience and ensure a great first and last impression.
- Observe and provide feedback to the Customer Service Lead on speed of checkout, line management, and friendliness.
- Review daily staffing, lunch/break schedules, and cashier coverage.
- Assign back‑up cashier to ensure timely processing during peak periods.
- Evaluate recovery needs; monitor fitting room, selling floor, front end, missing ticket trouble rack, and sizing recover.
- Follow up on assigned workload planner and tasks, ensuring completion and that associates understand expectations and have the tools necessary to perform them.
- Conduct AM/PM store rallies.
- Complete closing communication for opening Manager on Duty.
Candidates must be able to work a flexible schedule, including nights, weekends, and holidays as required.
Qualifications- Excited to deliver great values to customers every day.
- Take pride and ownership in helping drive positive results for a team.
- Committed to treating colleagues and customers with respect.
- Believe in the power of diversity and inclusion.
- Want to participate in initiatives that positively impact the world around you.
You will enjoy a competitive wage, flexible hours, and an associate discount. Part‑time associates, based on hours worked, may be eligible for Burlington's benefits package, which includes medical coverage and a 401(k) plan. Part‑time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law.
Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work everyday.
Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.
Base Pay: $12.00 - $12.00 per hour
Location: 00002 – Milwaukee, WI
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