Customer Account Representative

Overview

Customer Account Representative at Get It Now! provides superior customer service to maintain consumer relationships and meet account management expectations while adhering to company standards, policies, and procedures. This role positively impacts customer growth and revenue through sales activities, account management, and delivering total customer satisfaction in alignment with the RAC mission and core values.

The Customer Account Representative delivers excellent service to ensure customer satisfaction and drive sales, account management, and loyalty. The ideal candidate is friendly, has excellent communication skills, an outgoing personality, a desire to learn, and is customer-service oriented seeking a long-term career.

This is a full-time position. Hours are Monday through Saturday, store open to close, with Sundays off and one other weekday off. Schedules and overtime may change throughout the year as dictated by management and business needs.

The position is paid hourly in accordance with Get It Now!'s payroll procedures. Compensation is paid out weekly.

$14.45 per hour - $17.00 per hour (Paid out weekly)

• Customer Service:
  Provide friendly, top-notch customer experiences through "white glove" service in stores and in customers' homes and obtain new orders when needed on the sales floor and over the phone.
• Deliveries and Pickups:
  Assist with safe loading/unloading, installation of products, and maintenance of vehicles following all handling and transportation procedures.
• Merchandising:
  Maintain an inviting store with organized product displays and cleanliness, refurbish merchandise to like-new condition, and keep showroom dusted, vacuumed, and organized.

• Must be at least 18 years of age
• High school diploma or GED
• Excellent communication and interpersonal skills
• Valid state driver s license and good driving record – You WILL be driving company vehicles
• Ability to lift and move product such as furniture, electronics, and appliances
• Ability to work a flexible schedule, including evenings, weekends, and holidays
• Consistent in-person attendance

• Great Benefits:
  Medical, Dental, Vision, life Insurance, Supplemental Life Insurance, Spouse/Dependent Life Insurance, Short Term Disability, Long Term Disability, Flexible Spending Accounts, 401(k) with company match, Paid Time Off, Legal Insurance, Identity Theft Protection, Health Savings Accounts, Hospital Indemnity, Critical Illness, Accident Insurance, Limited Purpose Plan
• Award-Winning Culture
• Career Growth Opportunities
• Weekly Pay

The physical demands described here are representative of those that must be met by a coworker to successfully perform the essential functions of this job. The coworker is regularly required to talk and hear, stand, walk, bend, kneel, stoop, crouch, crawl, and climb. The coworker must frequently lift and/or move heavy items and merchandise. All coworkers are expected to adhere to company safety guidelines while meeting the physical demands of the job.

Get It Now! is an equal opportunity employer committed to ensuring that all employment decisions are made on a non-discriminatory basis, without regard to race, religion, color, national origin, ancestry, disability, sex, gender, age, sexual orientation, citizenship status, veteran status, or any other characteristic protected by law.