Store Director

Founded in 2005 in Florence, Alabama, Billy Reid is an ageless American brand known for beautifully crafted, timeless style. The flagship store sits on the historic grounds of Belmont Park Village, adjacent to UBS Arena, where luxury, entertainment, and discovery come together.

• Creative & collaborative
• Fun, yet fast-paced
• Belief in anything is possible
• Every voice counts

Our upcoming Belmont Village Outlet is seeking a Store Director to lead our sales team toward achieving individual and collective shop sales targets. The ideal candidate will enjoy coaching and developing a sales force while overseeing day‑to‑day operations of the retail environment. They will be a big‑picture thinker with a positive attitude and an aptitude toward hospitality.

• Implement all Retail direction in stores including, but not limited to:
  • Selling Culture
  • Merch Guidelines
  • Markdowns & Promos
  • National & Local Events
• Utilize key reports to drive store actions on a daily/weekly/Monthly/Quarterly/Annual scale
• Create store schedule to support business needs
• Meet & Exceed sale plans by training, motivating, mentoring, and providing feedback to sale staff
• Improve conversion rate in store with a goal of a 1%-2% improvement year over year
• Attract, hire, develop and retain the best team to meet both short and long‑term business goals
• Set 1 on 1’s at the end of each pay period to discuss individual team performance and goals
• Build a clientele‑driven business rooted in developing relationships to support repeat business
• Ensure all stores are capturing, managing & following up with all customers’ profiles
• Ensure all employees follow up with their customers in a meaningful & timely manner
• Maintain a keen awareness of the external market and competition
• Support omni‑channel initiatives including but not limited to web order fulfillment and email opt‑in
• Support marketing events and contribute to local collaborations
• Ensure all administrative responsibilities are handled in an efficient & timely manner (HR, FINANCE, INVENTORY PROCESSES)
• Report all learnings & findings to the Director of Stores
• Collaborate with all Retail & Cross‑function teams
• Ensure store is operating in compliance with all Billy Reid policies

• Serve as the primary liaison between Billy Reid and Belmont Park Village, ensuring execution of all Village operating standards and initiatives
• Lead hospitality, clienteling, VIP, and event‑driven selling programs to maximize traffic conversion and customer acquisition
• Maintain accurate operational reporting, CRM participation, promotional execution, and sales documentation required by Village management
• Partner with Village leadership on business reviews, secret shopper feedback, and action plans to improve store performance
• Ensure the store consistently meets Village standards for presentation, service, maintenance, sustainability, and overall customer experience
• Be responsible for enhancing Billy Reid’s reputation as a whole through local activations that impact omni‑channel market share growth
• Help define the role of Off‑Price business model to support long‑term success

• Generous product discounts
• Medical, Dental, and Vision insurance
• Employer matched 401(k) plan

• Be kind
• Be open minded
• Lead by example
• Work scheduled shifts
• Greet all customers with warmth & sincerity
• Create an environment of hospitality
• Handle all customer concerns in a proactive, positive manner
• Create a safe, ethical & clean work environment for all customers and employees
• Build positive team relationships within your store and across the company
• Demonstrate ownership & accountability
• Exemplify Billy Reid Culture & the 5 Be’s
• Be Welcoming
• Be Hospitable
• Be Curious
• Be Knowledgeable
• Be Thankful

If you are looking for an exciting opportunity, have commitment to quality and thrive off working with smart, creative people we want to hear from you!

Here at Billy Reid we believe a diverse workplace fosters creativity, is critical to the success of our company, and benefits our communities. We seek to recruit, hire, and promote based on the candidate or employee’s qualifications and…