Store Manager, Retail & Store Manager

Hourly Store Manager I FT 6794

Full Time 30-40 hrs Milwaukee, WI, US

Position:
Hourly Store Manager I Salary: $20.50/hr + DOE

We are seeking a dedicated manager to oversee retail operations at the Coast Guard Exchange in Milwaukee, supporting active‑duty members, veterans, and their families.

• Manage retail activity with annual sales of under $5M, directing and supervising all store personnel.
• Assist customers and resolve complaints.
• Interview, hire, train, and direct training of assigned personnel.
• Encourage and develop employees through coaching, training, and growth opportunities.
• Assist in developing promotional sales in collaboration with CSC HQ staff.
• Oversee competitive price checks and submit changes to HQ buying staff.
• Work with vendors and HQ buying staff to execute operations of assigned departments.
• Ensure store recovery and supervise vending and warehouse operations.
• Welcome customers, maintain product knowledge, and assist with merchandise selection.
• Respond promptly to customer concerns with a sense of importance.
• Open and close the store as required, including scheduled weekends.
• Review monthly P&L’s, comparing actual figures to plan, and initiate actions to bring results in line.
• Ensure loss‑prevention policies are followed and stay alert to shrink and the Alert Line.
• Ensure all employees receive Coast Guard required training (e.g., Civil Rights Awareness, Sexual Harassment Prevention).
• Display CG and federal required posters prominently and visibly.
• Perform other duties as assigned.

Minimum Qualifications

• Two years of progressively responsible experience in a department manager or assistant manager role, completion of the CGX Leadership Development program (LDP), or current USCG NAF employee with comparable responsibilities.
• Ability to routinely lift 10 pounds, occasionally lift 25 pounds, and stand for long periods of time.

Preferred Qualifications

• P&L analysis experience.
• Bachelor’s degree from an accredited university with an emphasis in retail or business administration, or equivalent general business experience.
• Current USCG NAF department manager or assistant manager (additional qualification).

• Recruitment Incentive: $500 after start, $500 after 90 days.
• Paid Annual and Sick Leave.
• Holiday Pay.
• Pension Plan.
• 401k Savings Plan.
• Life Insurance.
• Short Term/Long Term Disability.
• Tuition Assistance.
• Work‑Life Balance and flexible schedules.
• Professional growth opportunities.
• Company wellness initiatives.

Equal Employment Opportunity
:
All candidates will be considered without regard to any non‑merit factor such as race, color, religion, sexual orientation, national origin, age, disability, or marital status.