Manager In Training; Part-Time

Location:

Milwaukee, Wisconsin (River West Shopping Center)

Job Title:

Manager in Training

Department:
Operations

Hourly: $12.65 – $12.65

FLSA Status:
Non‑Exempt

Reports To:

Store Manager

The Manager in Training assists the Store Manager with overall operations and administrative duties, ensuring all departmental goals and initiatives are met while upholding company policies. The role involves supervising staff, managing store assets, and providing exceptional customer service to promote sales and retain customers.

• Assist the Store Manager in controlling the assets of Hibbett I City Gear.
• Consult with the Store Manager to establish action plans for departmental and overall store responsibilities such as selling, restocking, merchandising, ordering, and scheduling.
• Assume responsibility for the entire store in the Store Manager’s absence.
• Provide knowledge and guidance to employees and customers across all departments.
• Monitor inventory, sales statistics, and expenses to ensure profitability.
• Direct staff to ensure each department’s standards and responsibilities are completed.
• Keep the Store Manager informed about inventory movement and customer trends.
• Ensure quality customer service is consistently maintained.
• Perform general administrative duties as needed and remain trained in the Store Manager’s responsibilities.
• Deliver extraordinary customer service, assisting customers at entry and during peak periods.
• Promote and sell services and merchandise provided by Hibbett I City Gear.
• Adhere to all Hibbett I City Gear policies, procedures, and standards as outlined in the operations, personnel, visual, and customer service manuals.
• Protect the company’s assets and financial information by maintaining accurate internal controls and reporting potential fraud risks.

• Supervise employees in the Store Manager’s absence, following company policies and applicable laws.
• Handle hiring-related tasks such as interviewing, training employees, planning and assigning work, and resolving problems.

• Experience working in a retail environment, preferably in footwear and athletic apparel.
• 1–3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast‑paced environment.
• Ability to assist in managing a team and keep up with overall goals and profits.
• Self‑starter who takes initiative on important tasks without being prompted.
• Strong attention to detail and ability to handle multiple tasks simultaneously with precision.
• Team‑player who is passionate about outstanding customer service and merchandising.

Hibbett Retail, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or any other legally protected characteristic.