Business Development Manager - ISG

At Rite-Hite, your work makes an impact. As the global leader in loading dock and door equipment, we design and deliver solutions that keep our customers safe, secure, and productive. Here, you’ll find innovation, stability, and the chance to grow your career as part of a team that’s always looking ahead.

This role is responsible for business development for Rite-Hite Interior Solutions Group Zoneworks Product line and maximizing product sales and profitability through the Rite-Hite distribution network. The incumbent will execute long and short‑term sales strategy as well as plan and execute effective training and support of Distribution’s sales teams. Additionally, this position will be responsible for contributing to market analysis and validation and successfully launching new ISG products in conjunction with marketing initiatives.

• Meeting or exceed the rep net orders budget and orders gross profit as established by Rite-Hite for Zoneworks Product lines and related products.
• Develop and maintain a complete understanding of the Zoneworks industry (trade associations), including the products, sales strategy, competition, operations, and business philosophies at each level.
• Create a sales plan that delivers a consistent approach to distribution salesforce, end‑user customers and manufacturers.

• Support the sales efforts of the Distribution Company’s sales team through training, sales meetings, field training and hosting major sales events.
• Provide ongoing assistance to the field sales force.
• Implement comprehensive training programs for internal sales teams and external partners.
• Support the development and implementation of procedures to enhance current systems to support the sales force automation.
• Deliver competitive strategies to secure business with existing and new customers.

• Identify potential major accounts and major opportunities within those accounts for application of our products and services.
• Effectively coordinate the sales efforts of the Sales Representatives responsible for the account by both direct selling and sales support of those involved with the strategy and application information.
• Develop long‑term relationships with these accounts through agreements and effective coordination of sales efforts.

• Create and deliver effective sales training programs.
• Deliver “Train the Trainer” for assigned product group utilizing internal resources such as Arbon District Managers, Regional Sales Vice Presidents, Industry Specialists, etc.
• Develop training materials for new product launches, including presentations, user guides, and demonstration materials.

• Focus on Voice of Customer (VOC) and Product Development projects for enhancement of current products and identifying new products to fit market needs.
• Gather, analyze, and report on VOC feedback.
• Provide before and after installation field support including communicating valuable customer feedback to Sales Management, Marketing and Engineering Departments.
• Provide necessary input specifically in product upgrades and enhancements to Product Development.

• Bachelor’s degree in business management, Marketing, or a related field.
• 5+ years successful industrial field sales experience required.
• Equivalent combination of industry related experience may be substituted for 4‑year degree.
• Strong experience and thorough understanding of industrial sales.
• Experience with Salesforce or alternative CRM systems.

• Specific experience and knowledge of industrial sales with Rite Hite Products.
• Ability to motivate a sales force to maximize sales.
• Up to 40‑50% domestic (North America) travel required. Valid U.S. driver’s license and passport required.

This role will not have supervisory responsibilities.

• Health & Well‑being:
  Comprehensive medical, dental, and vision coverage, plus life and disability insurance. A robust well‑being program with an opportunity to receive an extra day off and more.
• Financial Security: A strong retirement savings program with 401(k), company match, and profit sharing.
• Time for You:
  Paid holidays, vacation time, and personal/sick days each year.

Rite-Hite is proud to be an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under federal, state, or local law. In accordance with VEVRAA, we are committed to providing equal employment opportunities for protected veterans. We are also committed to maintaining a drug‑free workplace for the safety of our employees and customers.