Rental Account Manager

Summary

The Rental Account Manager is the primary Rental Sales/Marketing function at the BU level, supporting commercial rental and trailer services product lines. The role increases Ryder’s rental sales presence in the BU, generating profitable new accounts, retaining existing accounts, and improving profitability, return on assets, and lease sales productivity.

• Sales
  :
  Develop leads through cold calls, telephone solicitation, and customer visits. Assess customer needs and develop proposals. Coordinate with rental operations to ensure equipment availability. Market at the branch level and train rental sales representatives in telemarketing.
• Customer Retention
  :
  Maintain contact with customers through visits and phone calls. Handle complaints and stay aware of customer needs and long‑term rentals to retain customers in a price‑competitive market.
• Time Administration
  :
  Prepare proposals and contracts, maintain customer files, coordinate follow‑up correspondence and other BU departments, maintain data integrity in the DPS system, administer credit approval, collections, and update scheduling and PM status.
• Scope of Decision Making
  :
  Follow up within specific time frames, comply with company procedures, and handle collection of past‑due receivables diplomatically.

• Perform other duties as assigned.

• Strong verbal and written communication skills
• Ability to build strong customer relationships
• Works independently with minimal supervision
• High energy, self‑directed, and team oriented
• Flexible and self‑driven in a fast‑paced environment
• Capable of multitasking, highly organized, and excellent time management
• Thorough and dependable
• Committed to ethical business practices
• Maintains a high degree of professionalism
• Creates and maintains professional relationships at all levels
• Detail‑oriented with excellent follow‑up

• Bachelor’s degree in Marketing or equivalent experience
• One year or more sales experience or equivalent training required; three years or more preferred
• One year or more industry experience preferred

Salaried. Pay ranges are confidential and determined by experience, education, location, and internal equity.

Eligible for annual bonus, commission, and long‑term incentive plan based on level and type.

All full‑time positions include health and welfare benefits (medical, prescription, dental, vision, life and disability insurance), paid time off for vacation, illness, bereavement, family and parental leave, and a tax‑advantaged 401(k) retirement plan.

Ryder is an Equal Opportunity Employer and Drug‑Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.