Parts Counterperson

Hendrick Subaru Southpoint –

Location:

200 Kentington Drive, Durham, North Carolina 27713

Summary:

Responsible for selling parts to customers over-the-counter, providing necessary parts to the service department and body shop, and placing special orders.

• Assist customers in selecting and purchasing parts.
• Place special orders for parts.
• Read appropriate manuals to determine type and specification of part.
• Provide pricing and product information to customers.
• Distribute parts to the service department and body shop.
• Order out-of-stock parts requested by customers.
• Assist in taking inventory.
• Meet departmental production and profitability goals.
• Maintain CSI at or above dealership standards.
• Answer telephone promptly and consistently with dealership guidelines.
• Maintain an organized, clean and safe work area.
• Participate in required training.
• Record all hours worked accurately.
• Follow Safeguards rules and regulations.
• Demonstrate the Company’s Core Values.
• Comply with Company policies and procedures.
• Observe all Federal, State, Local and Company safety rules in the performance of duties.

• Working knowledge of automotive parts.
• Valid Driver’s License;
  Automobile Salesperson License acceptable.
• Intermediate skills in Microsoft Office products and familiarity with Parts portion of the Dealership Management System.
• Ability to understand and follow instructions.
• Effective communication skills with customers and company personnel.

• GED or High School Diploma;
  Associate, Bachelor, Master, or Doctorate Degree preferred.
• Automotive field of study or up to 3 years of automotive parts experience.

The employee must regularly talk or hear, stand, walk, and sit. Must be able to lift up to 30 pounds.

Regular and predictable attendance required. Scheduled shifts may include evenings, weekends, and holidays.

Servant Leadership, Teamwork, Integrity, Commitment to Customer, Passion for Winning, Accountability, Commitment to Continuous Improvement.

Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, visit https://(Use the "Apply for this Job" box below). Your Rights
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