Inside Sales Coordinator

Carlin Horticultural Supplies | Inside Sales Coordinator | Milwaukee, WI

Grow Your Career with Carlin Horticultural Supplies. If you’re looking for a career in the green industry where your expertise is valued, work‑life balance is respected, and professional growth is encouraged, Carlin Horticultural Supplies may be the right fit for you.

You may be a strong fit if you want a long‑term career with a family‑owned industry leader, have a passion for the greenhouse, nursery, landscape, or horticultural industry, enjoy building customer relationships, selling and delivering exceptional service, have strong sales instincts and problem‑solving skills, value teamwork, accuracy, and continuous learning.

Carlin Horticultural Supplies is a family business. The family has been in the horticultural industry since the early 1900s. We are the complete wholesale supplier for greenhouse, garden center, landscape, and nursery businesses, providing superior customer service and offering the best products available.

The Inside Sales Coordinator oversees the daily operations and performance of the Milwaukee‑based Inside Sales team, ensuring high standards of customer service and efficiency. This role supervises reception and inside sales staff, and serves as a key liaison between the Milwaukee headquarters and branch locations, ensuring consistent communication, messaging, and service across the organization.

• Strong work‑life balance
• Competitive benefits package including health, dental, vision, life insurance
• Paid holidays, paid time off (PTO)
• Career growth and advancement opportunities
• 401(k) and incentive plan
• Collaborative and supportive team environment

• Coordinate staff scheduling and monitor attendance to ensure adequate coverage
• Assign and manage inside sales representative routes for efficiency and accuracy
• Ensure routes are followed and optimized to meet customer needs and company goals
• Maintain and grow a personal book of business while building strong customer relationships
• Provide ongoing product training and professional development for inside sales staff
• Promote and uphold exceptional customer service standards for both internal and external customers
• Serve as a communication link between headquarters and branch locations to ensure consistency

• Associate degree or equivalent relevant experience
• Previous staff management experience; green industry experience preferred
• Proficiency in Microsoft Office Suite and general computer applications
• Strong conflict resolution, problem‑solving, and decision‑making skills
• Ability to work a schedule of Monday–Friday, 8:00 AM–5:00 PM, with seasonal Saturday availability