Director of Sales & Marketing

Position Overview

Charter Manufacturing, a fourth‑generation family‑owned metals manufacturing business, is seeking a senior sales and marketing leader to strengthen structure, alignment, and commercial discipline across its sales organization. The role reports to the President and is based in Milwaukee, WI. Travel may be up to 20%.

• Develop and implement strategic sales and marketing plans to reach penetration and growth targets for existing and new product lines.
• Identify new product, process, and market opportunities with strong potential for profitable growth.
• Maintain aggressive marketing plans and ensure clear, effective target‑market communication.
• Advocate for customers, ensuring specifications, quality, delivery, and communication meet requirements.
• Build relationships with strategic accounts and maintain an intimate knowledge of future opportunities and relationship status.
• Lead sales teams to achieve annual growth and business development goals, retaining current customers and acquiring new ones.
• Manage customer‑facing activities including new business opportunities, accounts receivable, awarded business tracking, and relationship management.
• Conduct introductory visits and discovery sessions with potential supply partners, acquisition targets, machine manufacturers, and customers.
• Price products to achieve profitability while balancing competitive dynamics and support major contract negotiations.
• Collaborate cross‑functionally to resolve customer issues, record and initiate continuous improvement for problems or nonconformities, and follow environmental, quality and safety management system procedures.

• Bachelor’s degree in Business, Engineering, or a related field.
• Seven or more years of sales and marketing management experience in a manufacturing organization.
• Experience in customer‑facing sales and a proven record of revenue growth.
• Experience setting targets and managing toward a long‑term vision.
• Strong cross‑cultural adaptability and international business experience.
• Demonstrated leadership skills with the ability to motivate, manage, and develop direct reports.
• Excellent verbal, written, presentation, and negotiation skills.
• Project management, strategic planning, and new market development experience/results.

• MBA or related advanced degree.
• Two or more years of experience in new product development, M&A, or corporate business development.
• Knowledge of related metals manufacturing processes.

Comprehensive health, dental, and vision coverage; a 401(k) plan with employer matching and profit sharing; company‑paid life insurance; disability coverage; and paid time off (PTO).