Ticket Sales Associate Job Milwaukee area,Wisconsin USA,Sales

Position Overview

The Ticket Sales Associate is responsible for generating revenue by selling and renewing Marquette University athletic ticket products, including season tickets, partial plans, and group packages. The role focuses on developing new business through proactive outreach while maintaining strong relationships with current ticket holders to drive retention and repeat sales. The position delivers exceptional customer service, manages high call volumes, and ensures accurate customer account management, supporting game day operations and contributing to overall ticket sales goals and fan engagement initiatives.

Duties

and Responsibilities

Maximize revenue through the sale of new and renewal ticket products, including season tickets, partial plans, and group tickets, by proactively renewing current full and partial season ticket holders through phone and email communication. Establish professional relationships for repeat business and superior customer service. Use cold calling, appointments, and social selling as tools to sell season, group, and partial ticket plan packages.

Creatively prospect for new business opportunities that will grow Marquette’s season ticket and group client base. Maintain and complete accurate records for customers.

Staff Men’s Basketball, Women’s Basketball, and Women’s Volleyball home games to facilitate group experiences and/or promote upcoming games/ticket packages. Participate in outside networking events to gain additional business and develop relationships with new leads.

Required Knowledge,

Skills and Abilities

High school diploma
At least one year of relevant working experience.
Strong customer service skills with the ability to problem solve.
Work efficiently in a team-oriented setting and complete tasks with minimal supervision.
Ability to work under deadlines and prioritize workload.

Preferred Knowledge,

Skills and Abilities

Bachelor’s Degree
Familiarity with software programs such as Ticketmaster/Archtics and
Familiarity with NCAA, BIG EAST conference rules, and University policies.

Department

Intercollegiate Athletics

EEO Statement

It is the policy of Marquette University to provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other applicable federal or state-protected classification.

Required Documents

Resume (required)
Cover Letter/Letter of Application (optional)
References (optional)

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