Sales Associate; Milwaukee, WI Orthopaedics

The Johnson & Johnson Medical Devices Companies are seeking a Sales Associate to support the DePuy Synthes orthopaedics portfolio in the Milwaukee, WI territory. This role focuses on clinical and customer support in hospitals, ensuring product knowledge, technical assistance, and account management to meet sales objectives.

Med Tech Sales

Clinical Sales – Surgeons (Commission)

Professional

Milwaukee, Wisconsin, United States

• Assist DePuy Synthes sales organization in retaining and supporting further penetration with existing customers, while supporting product conversions with new customers. Assist in the attainment of established sales goals including market share objectives in prescribed territory. Apply knowledge of sales process, product portfolio and customer knowledge to improve sales outcomes.
• Guide and assist surgeons in the operating room through their clinical and product knowledge. Use product knowledge to present, demonstrate, and ensure proper utilization of DePuy Synthes products.
• Support customers by attending surgeries, ensuring proper equipment is available and performing, including ways to optimize trays; provide Operating Room and Sterile Processing Department consultation.
• Troubleshoot and provide other technical assistance; handle customer requests, effectively manage hospital billing, create/close purchase orders.
• Share key customer, procedural and marketplace insights with other sales, clinical, marketing and strategic account teams to improve on solutions/service levels. Prepare sales reports and documents as required.
• Maintain, track and effectively deploy equipment, and assets throughout assigned area ensuring product availability. Ensure all promotional materials are maintained in a presentable manner. Ensure DePuy Synthes Services and offering meet highest quality standards.
• Focus on customer satisfaction and retention; and improving the customers’ insights into DePuy Synthes tangible and non-tangible value proposition and solutions. Differentiate DPS’s products versus competition by providing the customer unique insights.

• Bachelor’s Degree or
• Associate Degree or Medical Certification (CST, PT, etc.) + minimum 2 years of professional and/or related experience, or
• Minimum of 4 years of professional and/or related experience, or
• Recently transitioned from Active Military Duty.
• Ability to work in a lab/operating room environment.
• A valid driver's license issued in the United States.
• Ability to travel which may include weekend and/or overnight travel.
• Residence in or willingness to relocate to the posted territory.
• Strong interpersonal communication, negotiation, influencing, strategic thinking, problem solving, and business acumen skills required.
• Efficient, organized, self-motivated, positive, and pro-active.
• Strong technical product knowledge of surgical instruments, procedures, protocols and solutions preferred.

Applicants under 18 years of age must obtain necessary working papers or other documentation required by state law, as well as parent’s consent for background checks.

Account Management, Business Behavior, Collaboration, Commission Accounting, Cultural Competence, Customer Centricity, Execution Focus, Goal Attainment, Healthcare Trends, Market Knowledge, Market Research, Relationship Building, Sales, Sales Presentations, Sales Promotions, Solutions Selling, Sustainable Procurement, Vendor Selection.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.