Project Development
Listed on 2026-07-24
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Sales
Client Relationship Manager, Business Development
EUA's Business Development team is responsible for cultivating new relationships, supporting engagement opportunities for existing relationships and identifying opportunities to support those relationships with EUA's services and expertise. We work together to seek out ways in which we can develop long‑lasting relationships with our clients and partners as well as engage others throughout our organization to support and or lead in that engagement.
Wins are celebrated; however, success is further defined by team engagement, relationship engagement and retention as well as the ways in which value is provided to our clients, partners and fellow team members.
As a Business Developer at EUA, you are a critical member of a diverse firm offering expertise in seven core markets:
Workplace, Industrial, Science & Technology, Healthcare, Community, Living and Learning expertise. Your responsibilities will include relationship development, opportunity generation, relationship management, client retention strategies, knowledge sharing, community engagement, industry event representation, and client executive project leadership, as appropriate.
Your focus will be to develop new relationships in the markets of Workplace and Community for the Southeast Wisconsin and Northern Illinois region.
You are an integral part of the EUA team with the responsibility to lead, communicate and collaborate in partnership with clients, design, and marketing teams. You will support our mission to Elevating People's Potential for our clients, your team and project stakeholders and leverage that mission to problem solve, communicate, and develop solutions. As a visible leader on projects and to the client, your presence and attitude reflect the culture and professionalism of EUA.
YourRole
- Lead relationship identification and development efforts which include research, engagement strategies and pursuit activities, marketing strategy, guidance and collaboration, team engagement and knowledge sharing as well as presentation, interview and client meeting preparation and leadership.
- Conduct research activities in assigned markets.
- Conduct prospecting (lead generation) activities and organize to determine the appropriate actions required to initiate relationships, meet target customers, and coordinate internal efforts to progress toward target goals and client engagement.
- Generate and secure appointments with decision makers including introductory/exploratory and fact‑finding meetings, identifying key customer concerns and needs, coordinating appropriate EUA participants and follow‑up strategies.
- Ensure appropriate and successful knowledge sharing, engagement to hand‑off, as needed, to team members for continued service or client engagement efforts.
- Lead the business development process which includes support of information to customers; coordinate, perform or participate in presentations as directed by BD Practice Leader; cooperate with Marketing department for proposal and presentation preparation; work with BD Practice Leader and Studio Director(s) for strategic planning / market planning.
- Have a positive contribution to the firm’s culture.
- Participate in industry trade shows, conferences and events, which may include leading or supporting conference presentations and/or client and partner engagement strategies.
- Sourcing and qualifying opportunities with companies and clients currently not served by EUA.
- Actively work to network with contacts, professional affiliations, industry groups and related centers of influence.
- Work with market leaders, studio directors, and other team members to develop target and cultivation strategies as necessary to move toward a project opportunity or retention.
- Provide ongoing, current feedback relative to market opportunities.
- Assist in the business development activities to elevate future client opportunities which may include marketing presentations, proposals, thought leadership pieces, and interviews.
- Undergraduate or advanced degree in a design related field.
- 10+ years professional experience with success in relationship development, positioning strategies and client retention for…
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