Key Account Manager

Key Account Manager (Maintenance)

After over a decade outfitting the hardest-working pros through our ecommerce and enterprise channels, TRUEWERK has expanded our reachbringing our performance workwear to leading retailers across the country. Were building strong partnerships with top regional chains and specialty stores, and were looking for a driven, relationship-focused Key Account Manager to help lead that charge.

As a TRUEWERK Key Account Manager, youll be the bridge between our brand and our biggest wholesale partners—developing seasonal strategies, planning promotions, and ensuring every account feels like part of the TRUEWERK Crew. Youll know each buyer by name, each stores rhythm, and exactly what it takes to help them succeed.

Our ideal candidate will bring a combination of strategic thinking and relationship-driven leadership to the role. Youll have strong business acumen and the ability to translate analytics into actionable sales strategies. Youll be skilled in negotiation and problem-solving, known for your excellent communication, and will take pride in being customer-focused and results-oriented. You think analytically, plan ahead, and stay adaptable in a fast-growing, ever-evolving environment.

If you love building long-term relationships, thrive on strategy and planning, and get fired up about seeing TRUEWERK gear on shelves across America—this is your next adventure.

This role involves approximately 30–50% travel; ideal candidates will be located in Minnesota, Wisconsin, or northern Illinois and should reside near a major airport.

• Build and maintain strong, long-term relationships with key wholesale partners, including buyers and regional store managers.
• Serve as the day-to-day contact for assigned accounts, ensuring timely communication, execution, and service.
• Develop and implement strategic account plans to meet sales goals and expand TRUEWERKs footprint across new and existing doors.
• Identify and pursue opportunities for upselling, cross-selling, and promotional growth within existing accounts.

• Plan and execute promotional strategies in collaboration with Sales, Marketing, and Operations groups.
• Conduct seasonal line presentations and business reviews with key accounts.
• Track and analyze sales performance, inventory levels, and account metrics to drive data-informed decisions.
• Prepare and present performance reports to internal stakeholders and account partners.

• Partner with internal groups (Sales, Product, Marketing, and Logistics) to ensure on-time delivery, accurate order execution, and seamless communication.
• Coordinate seasonal planning cycles, key meeting schedules, and marketing activations for accounts.
• Align with Marketing and Field Representatives on in-store merchandising and promotional materials.
• Monitor inventory flow and proactively communicate updates or risks to internal partners and buyers.
• Identify opportunities to streamline processes and improve the wholesale partner experience.