Inside Sales Associate

Why You’ll Love This Role Build lasting relationships with both retail and contractor customers while providing exceptional service every day.

Share your expertise by helping customers select the right products and services to ensure their projects are successful.

Collaborate with a professional team, working alongside Outside Sales Reps and Managers to develop strategic sales approaches.

Join a values-driven company that prioritizes safety, professional growth, and supporting our local community.

Take ownership of your career in a role that combines technical product knowledge with high-level customer interaction.

What You’ll DoAs an Inside Sales Representative, you will act as our store’s primary representative, providing exceptional service and sales support to our diverse customer base. You will utilize your product knowledge and sales techniques to assist customers with product selection, manage the order entry process, and collaborate with the broader sales team to meet customer requirements and expectations.

Sales & Relationship Management Build and maintain strong relationships with retail and contractor customers.

Determine customer requirements and expectations to recommend specific products and services.

Emphasize product/service features and benefits, quote prices, and discuss credit terms.

Overcome objections of prospective customers to assist them with their purchases.

Collaborate with Outside Sales Reps and Sales Managers to determine and implement strategic sales approaches.

Manage unique accounts, including taking on new home construction "one-off" accounts.

Orders & Technical Operations Utilize the company computer system to enter and manage orders accurately.

Complete sales orders and professionally tender cash sales.

Prepare sales order forms and necessary reports to track sales activity.

Develop deep product knowledge to effectively assist customers with complex purchases.

Handle physical requirements of the role, including standing, sitting, walking, using stairs, and lifting/carrying light product (up to 25 lbs. as needed).Safety & Compliance Follow and enforce all safety rules and policies as communicated by Bliffert Lumber management.

Report workplace injuries immediately to the Manager.

Protect company values by maintaining the strict confidentiality of financial information and business plans.

Complete additional duties as assigned by management to support store operations.

Company Benefits PTO and holidays
401K – Safe Harbor Contributions Profit Sharing $15,000 Company paid Life Insurance Policy Company Paid Short-term disability

Annual bonus and Annual increase

Employee Stock Ownership Plan (ESOP)
Medical and Prescription drug insurance

Dental and vision insurance

Supplemental Life Insurance (Employee, Spouse, Children)
Long-term disability insurance

Keywords Inside Sales Representative, Customer Service, Retail Sales, Contractor Sales, Building Materials, Order Entry, Sales Support, Construction Materials, Product Specialist, Relationship Building, Lumber Sales, Project Consulting, Sales Strategy, Material Selection, Account Management.

Qualifications:

Reports to the location manager

Standing/sitting/walking/stairs

Lifting/carrying light product

Occasional lifting up to 25 lbs. as needed.
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