National Account Manager

Position Summary

Direct Supply is building the future of healthcare technology with industry‑leading products, solutions and platforms to help improve the lives of millions of seniors and those who care for them. In the National Account Manager – Special Markets position, you’ll develop key corporate relationships to maintain, uncover and close incremental new business across all of Direct Supply’s Lines of Business and sales programs.

You’ll foster relationships with customers’ highest‑level decision makers, leverage industry insights, and lead cross‑functional selling teams to meet and exceed sales targets in the assigned territory.

• Builds Networks – Cultivates broad and diverse networks inside and outside the organization. Uses these connections strategically to exchange ideas, garner support, and influence opinions.
• Solves Problems – Uses technology and sharp logic to craft inventive solutions to complex issues, digging deep to tackle root causes. Conducts impartial analysis, leaving no stone unturned for comprehensive insights.
• Communicates Effectively – Develops and delivers impactful communications for diverse audiences across channels. Excels in both small and large group interactions. Captures attention, actively listens, and guides discussions toward targeted goals.
• Applies AI and Technology – Identifies opportunities to boost efficiency and add value using AI and tech. Embraces and applies digital innovations and tech solutions to build business. Eagerly learns and integrates new technologies where they matter most.

Exhibits proficiency using Microsoft Office applications, including Excel, Word, Outlook, and other business productivity tools. Prioritizes competing responsibilities, manages multiple projects simultaneously, coordinates schedules and resources, and consistently delivers high‑quality work within deadlines.

• Coordinate and lead cross‑functional internal selling teams to drive incremental new business across all Direct Supply Lines of Business and sales programs.
• Evaluate territory, analyze trends, prioritize opportunities, and develop strategies to meet unique customer needs with the greatest impact for the business.
• Develop owner‑ and executive‑level relationships with new and existing customers and tailor solutions to meet the customer’s current state.
• Deliver compelling sales presentations to C‑suite customers at the customer’s location, hosted at Direct Supply’s campus, and over the phone.
• Implement corporate‑program and product roll‑outs, leveraging Marketing resources to develop customized guides and electronic messages.
• Communicate progress on customer opportunities across selling teams and business units (using CRM, regular meetings, and other agreed‑upon methods).
• Develop deep customer insights and mobilize teams to resolve quality and technical issues at corporate and community levels.
• Leverage Group Purchasing Organization (GPO) relationships to increase effectiveness and deliver value to the customer.
• Work closely with National Accounts Operations to understand and maintain customer purchasing system accuracy.

• Bachelor’s degree in Business, Marketing or related field.
• 7+ years of sales experience.
• History of meeting and exceeding budget goals with progressive sales responsibilities.
• Ability to travel by car and/or plane up to 50%.
• Valid, unexpired driver’s license with satisfactory driving record.

• Proven track record in national account sales, including contracted programs and large‑sale opportunities.
• Sales leadership experience.
• Respiratory expertise and experience selling into Homecare.
• Job to be performed in the location listed.
• Generous benefit package available.