Associate Director of Sales

The Associate Director of Sales is a bold, commercially minded hotel leader who helps turn opportunity into revenue and brings Rebel energy to every part of the sales process. In partnership with the Director of Sales, this role will own an assigned sales market, while helping drive optimal occupancy, ADR growth, market share, total revenue, and hotel profit.

The Associate Director of Sales leads from the front - building relationships, creating momentum, solving problems, and helping the team win business that matters. This role will oversee all Sales Managers within the department, including recruiting, hiring, coaching and performance management. In addition, the individual will manage their own market and sales goals, while providing sales administration support.

This role will champion group room revenue production within their assigned market, as well as support production across all markets. The position is responsible for acquiring new accounts, converting leads, retaining existing clients and growing room night production. Additional responsibilities include partnering with the Director of Sales on the development and execution of sales and marketing budgets, forecasts, advertising initiatives, digital marketing strategies and business plans, while ensuring performance aligns with approved plans and budgets.

Exempt associates are expected to work as much of each workday as necessary to complete their job responsibilities.

• Minimum of five years of progressive hotel sales experience preferred
• Hold a valid driver's license
• Demonstrated and highly developed sales and communication skills, including the ability to build relationships, identify client needs through effective probing, present tailored solutions, negotiate persuasively, influence decision-makers and successfully close business.
• Strong analytical skills and strategic vision for establishing appropriate sales deployment and revenue strategies.
• Proficiency in Microsoft Office products and applicable hotel sales systems.
• Ability to work independently while managing multiple tasks, priorities, and deadlines.
• Strong organization, presentation, relationship-building, and follow-up skills.
• Demonstrated success in driving revenue performance, account production, market share, or other measurable commercial results.
• Ability to interact effectively with people of diverse backgrounds while solving complex problems and building a productive sales team.
• Advanced knowledge of principles and practices within the sales, marketing, and hospitality profession.
• Ability to work effectively in stressful, high-pressure situations while maintaining composure and objectivity.
• Ability to understand financial information, revenue reports, budgets, and arithmetic functions.
• Ability to travel for trade shows and hotel business outside of office hours
• Ability to participate in local events and sales missions outside of office hours
• Hyatt experience strongly preferred

• Coordinate group, transient, and catering sales solicitations and bookings to maximize overall hotel revenue.
• Help ensure the hotel meets or exceeds management and owner revenue and profit goals by managing within approved plans and budgets.
• Proactively conduct outside sales calls, sales tours, client appointments, and client entertainment.
• Prepare and present effective proposals, maintain organized account documentation and reports, and coordinate customer service requirements with the appropriate hotel departments.
• Solicit and generate business from assigned accounts with potential for meaningful room-night, meeting-space, food and beverage, and total hotel revenue contribution.
• Manage select key accounts and support citywide conventions and other high-value programs where relationship development and cross-functional execution are critical.
• Understand contract content and negotiate terms within established guidelines and approval requirements.
• Develop and maintain market awareness to identify revenue opportunities, anticipate demand, and set proactive strategies.
• Monitor production of top accounts and evaluate trends within assigned market segments.
• Drive group room-night…