Sales Coordinator & Event Manager

Sales Coordinator & Event Manager

The impact you'll make...

The Sales Coordinator & Event Manager plays an important dual role in supporting the hotel's sales efforts while taking ownership of the successful onsite execution of meetings, banquets, weddings, and special events.

This position assists the Sales department in achieving revenue and customer satisfaction goals by efficiently coordinating sales activities, maintaining accurate event details, and ensuring a seamless transition from the sales and planning process to onsite execution.

As the Event Manager, this individual will serve as a primary onsite point of contact for assigned events, working closely with clients, Sales, Banquets, Food & Beverage, Front Office, Housekeeping, Engineering, and outside vendors to ensure every detail outlined in the Banquet Event Order (BEO) is properly executed.

Successful candidates will be energetic, positive, highly organized, hands-on, and solutions-oriented. This role requires someone who takes ownership, anticipates needs, communicates effectively, and is comfortable making decisions and solving problems in real time.

You'll enjoy this job because...

• You want to learn and grow in Sales, Events, Banquets, and Hospitality.
• You enjoy seeing an event through from planning to successful execution.
• You're detail-oriented and have a strong focus on accuracy.
• You enjoy interacting with clients and creating memorable guest experiences.
• You thrive in a fast-paced environment where every day can be different.
• You're comfortable taking ownership and making decisions.
• You enjoy being hands-on and working alongside multiple hotel departments.
• You proactively identify potential issues before they become problems.
• You're self-motivated and driven by results.
• You have the opportunity to earn additional compensation through an uncapped bonus incentive program tied to performance.

What you'll be doing...

• Assist the Sales team in preparing proposals, contracts, BEOs, and assigning electronic leads as directed.
• Enter group bookings and event space into the property's Sales & Catering system.
• Create master SRPs for rate codes, groups, and miscellaneous tasks.
• Create, update, and maintain Sales & Catering files.
• Maintain adequate phone and office coverage as defined by the Director of Sales.
• Produce accurate and timely reports that meet the needs of the Director of Sales, Sales team, and senior management.
• Conduct walk-in and scheduled property tours for social blocks, meetings, corporate groups, weddings, and other potential clients as needed.
• Assist the Director of Sales in developing promotional flyers, marketing materials, and other sales collateral.
• Maintain digital Sales and event assets.
• Produce Sales & Catering materials including name badges, tent cards, menus, menu cards, event signage, and other event-related collateral.
• Assist in managing and maintaining the BEO book and daily change log.
• Inspect guestrooms and meeting/event spaces in preparation for site tours and client meetings.
• Prepare and distribute the Daily Site Tour list.
• Update property signage and electronic messaging.
• Maintain a professional, positive, and creative approach when working with internal and external customers.

• Serve as the onsite Event Manager and primary operational contact for assigned meetings, banquets, weddings, social events, and other hotel functions.
• Be physically present for assigned meetings and events to oversee execution from setup through event completion.
• Take ownership of the overall flow and execution of assigned events, ensuring the client experience meets or exceeds expectations.
• Review BEOs prior to each event to ensure all client requirements, timelines, room setups, food and beverage selections, AV needs, signage, billing instructions, and special requests are accurately documented.
• Participate in BEO meetings and ensure event details and changes are effectively communicated to all applicable departments.
• Coordinate with Sales, Banquets, Food & Beverage, Front Office, Housekeeping, Engineering, and other departments to ensure operational readiness.
• Conduct pre-event…