Territory Manager

• Own and nurture customer relationships in a team-based selling model
• Educate customers on ordering platforms
• Provide menu consultations, product recommendations and pricing strategies
• Sell to customers, increase case growth and acquire new business
• Deliver impactful sales presentations and tailor sales approaches to individual customers
• Manage time and territory effectively
• Collaborate with Specialists on penetration opportunities and new account openings
• Work with marketing, supply chain and customer service to ensure seamless product delivery
• Identify prospective customers using market intelligence databases, business directories, client leads, organizations, clubs, trade shows and conferences
• Manage deliveries according to the transportation department’s routing schedule
• Troubleshoot order-process issues, including delivery mis picks, short on loads and stock-outs
• Monitor market conditions, product innovations and competitors’ products, prices and sales
• Share competitive and market information with customers
• Drive a personal motor vehicle for regular check-ins, site visits and follow-ups
• Work daily outside the office in the assigned territory and visit customers in variable weather and temperature conditions
• No direct reports

• HS Diploma or equivalent
• A valid driver’s license is required, and motor vehicle record must be in good standing
• 1+ year of sales experience preferred
• Food service industry/culinary/restaurant management/hospitality experience preferred
• Excellent oral and written communication skills and presentation abilities
• Ability to build internal and external relationships and cold call to develop new business
• Exceptional customer service and interpersonal skills
• A competitive spirit with a drive to exceed goals
• Problem solving ability / organization and negotiation skills
• Team up mentality to collaborate with internal and external stakeholders
• Tech-savviness – proficiency in Microsoft Office and CRM tools like Salesforce is a plus
• Ability to occasionally lift or carry up to 75 lbs

Demonstrates strong customer relationship management and sales skills within the food service industry, leveraging effective communication and problem-solving abilities to drive business growth and ensure customer satisfaction.

• Sales Experience
• Customer Relationship Management
• Food service Industry Knowledge
• Presentation Skills
• Microsoft Office Proficiency

• Sales
• Market Intelligence
• Product Recommendations
• Pricing Strategies
• Order Process Troubleshooting
• Time Management
• Territory Management
• Negotiation Skills
• Customer Service
• Cold Calling

• Interpersonal Skills
• Communication Skills
• Team Collaboration
• Problem Solving
• Competitive Spirit

• Valid Driver’s License

• Food service
• Culinary
• Restaurant Management
• Hospitality
• Market Conditions

• CRM Tools
• Salesforce