Director, Client Solutions

POSITION TITLE: Director, Client Solutions (individual contributor)

DEPARTMENT: Customer Experience

REPORTING TO: Vice President, Client Solutions

FLSA CLASSIFICATION
:
Salaried/Exempt. Part-time employees may be Hourly/Non-Exempt

LAST UPDATED: September 2026

The best salespeople don’t push. They solve. For 13 years, Far Well has helped organizations navigate complex digital change by listening harder, asking better questions, and treating every client relationship like it matters. We’re looking for a Director, Client Solutions to help write our next chapter in Milwaukee. You’ll be part of a highly collaborative team, and at the same time have the "freedom within a framework" to build your territory based on the needs of the local Milwaukee market.

You’ll work alongside our close-knit delivery team, and you’ll only pursue work that’s the right fit for the client and for us. If you read a room well, get energized by untangling hard problems, and want your growth limited only by your ambition, keep reading.

Far Well is a Madison, Wisconsin-based consulting and advisory firm that helps organizations successfully navigate complex business and technology change. We partner with clients to connect strategy to execution, bringing expertise in project and program management, organizational change management, business analysis, agile delivery, and transformation leadership.

Our success is built on three core values:
Humility, Accountability, and Collaboration. We believe great work starts with great people, and we're committed to creating a culture where team members can grow their careers, make meaningful contributions, and help clients achieve lasting results. If you're looking for an opportunity to work alongside trusted advisors who lead with integrity, embrace challenges, and genuinely care about people, Far Well may be the place for you.

The Director, Client Solutions is a senior-level individual contributor role and is responsible for developing and nurturing relationships with new and existing clients. The person in this role has knowledge and experience with relationship building, demand generation and consultative selling. They will manage and grow a territory of clients by demonstrating a solid understanding of core business initiatives and what it takes to achieve success.

The Director, Client Solutions works closely with client executives and leadership to proactively identify solutions to help meet their needs. They will possess strong prospecting, sales, up-sell / cross-sell, communication, negotiation, and presentation skills.

• Demonstrate core Far Well values:
  Humility, Collaboration, Accountability.
• Successfully achieve annual sales and profitability targets.
• Lead and drive client engagement and provide solutions to complex business problems.
• Effectively manage sales pipeline and expand business within high potential accounts.
• Collaborate with internal teams to structure value proposition to clients.
• Present solutions based on understanding of client’s business issues.
• Negotiate client agreements and statements of work.
• Deliver and analyze marketplace insights and industry trends to clients to become a trusted business advisor.
• Lead development and execution of account development plans.
• Perform account planning and key account research to optimize business development efforts.
• Use of a consultative selling approach to uncover client needs and promote the full scope of Far Well services.
• Write effective sales proposals and discovery documents.
• Conduct virtual and face-to-face meetings and presentations with existing and prospective clients.
• Nurture relationships to ensure impressive customer experiences.
• Utilize CRM system to capture customer…