Public Safety Manager

Milwaukee, United States | Posted on 12/28/2024

Public Safety Manager responsible for overseeing the Milwaukee County Transit System (MCTS) Public Safety program, ensuring secure, efficient, and compliant public transportation services. Manages day-to-day operations, supervises Public Safety Supervisors, and provides indirect oversight of Public Safety Officers. Emphasizes staff management, resource allocation, and collaboration with law enforcement and community stakeholders.

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Education:

Preferred:
Associate or Bachelor s degree in Criminal Justice, Police Science, or a related field. Equivalent combinations of education and experience may be considered. License:
Valid Class D Wisconsin driver’s license (non-probationary).

The Public Safety Manager oversees the Milwaukee County Transit System (MCTS) Public Safety program, ensuring secure, efficient, and compliant public transportation services. This role manages the day-to-day operations, supervises Public Safety Supervisors, and provides indirect oversight of Public Safety Officers. The position emphasizes staff management, resource allocation, and collaboration with law enforcement and community stakeholders.

• Program Management: Oversee daily operations of the Public Safety program;
  Develop and enforce standard operating procedures and policies.
• Staffing and Training: Manage hiring, onboarding, performance evaluations, and disciplinary actions;
  Create schedules, track overtime, and ensure adequate staffing;
  Conduct and coordinate training for new and existing employees.
• Security Operations: Supervise contracted Transit Security Officers and monitor their activity;
  Investigate security incidents and act as incident commander when needed;
  Collaborate with law enforcement to address security concerns.
• Community and Stakeholder Engagement: Address security trends with community stakeholders;
  Coordinate with third-party agencies to enhance safety resources.
• Administrative Duties: Manage equipment inventory and budget requests;
  Prepare and review security reports and performance metrics.

• Required:
  • 5 years of experience as a certified law enforcement officer, military police, Transit Security Officer, or Public Safety/Security Officer.
  • 3 years of managerial experience in law enforcement, public safety/security, military, or transit operations.
  • Valid Class D Wisconsin driver’s license (non-probationary).
• Preferred:
  • Associate or Bachelor’s degree in Criminal Justice, Police Science, or a related field.

• Knowledge of MCTS operations, criminal justice systems, and security practices.
• Ability to supervise teams, manage conflict, and balance competing interests.
• Strong verbal, written, and interpersonal communication skills.
• Proficient in Microsoft Office Suite and related software.
• Ability to develop and execute safety strategies and policies.

This position offers a comprehensive benefits package:

• Salary Range: $72,700–$90,900 annually.

• Medical, dental, and vision insurance.
• Additional benefits including life insurance and disability coverage.

• Participation in retirement savings plans.

• Generous vacation and sick leave policies.
• Paid holidays.

• Opportunities for training and career advancement.

This package supports both personal and professional growth while ensuring financial and health security.