Corporate Security Officer

About the Job

Create an environment that inspires others by blending a thorough knowledge of security processes and technology with company values to take appropriate actions that promote and maintain safety and security for all our people and facilities. Staff a security desk post, patrol the campus, and provide security at Company dedicated events.

• Provide security related services to the Northwestern Mutual workforce, field and visitors in a way that demonstrates customer service, understanding, tact, confidentiality, and integrity.
• At the security desk, monitor video, access control, visitor management platform, radio, telephone and associated items to successfully fulfill position requirements.
• Audit security processes in partnership with the security control center.
• Support onsite special events in partnership with our Corporate Security & Special Events team.
• Assist in the response coordination to emergency incidents using security technology and two-way radios, handle incoming/outgoing telephonic and electronic communication, process , and document activities using a variety of methods.
• Use an engagement model of behavior and make proactive observations of potential risks to ensure a safe and secure campus experience for our workforce and visitors. Serve as a first responder to emergency incidents.
• Using standard practices and good judgment, identify and respond to urgent situations to maintain safety for people and property.
• Use solid critical thinking, interpersonal, and communication skills to resolve issues effectively.
• Participate in continuous improvement of processes and services to develop your career and advance the team's capabilities.

• High School Graduate or GED required.
• Minimum of two years’ experience in a corporate or professional environment that includes performance under demanding conditions.
• Excellent customer service in a professional environment.
• Experience using video management and access control systems.
• Proficiency in Microsoft suite of products.
• Able to work weekends and some holidays as part of the work schedule.
• Associate degree or 60 credits of post‑secondary education from an accredited institution preferred.
• Current certification in First Aid/CPR/AED and blood borne pathogen training preferred. Must be certified within the first 6 months of employment.
• Excellent written and verbal communication skills.

• Attention to Detail
  :
  Focuses on specific details to spot and correct errors in advance of them being found and surpass quality expectations. Performs work with thorough proofreading for presentation, content, accuracy, and overall quality.

• Customer Service Mindset
  :
  Anticipates customer needs and applies understanding of customer needs or perspectives to solve problems and drive outcomes as the basis for decision making. Leverages knowledge of trends affecting customer to help them make informed decisions.

• Incident Response
  :
  Responds to crises or urgent situations within the pertinent domain to mitigate immediate and potential threats; uses mitigation, preparedness, and response and recovery approaches, as needed, to maximize the survival of life, preservation of property, and information security.

• Physical Security
  :
  Ensures the safety and protection of physical assets, personnel, and facilities and enforces security policy and procedures that comply with regulatory requirements and industry best practices within established company protocols.

• Teamwork
  :
  Engages in others' behaviors to generate strong team cohesion and orientation. Facilitates open dialogue within and across teams to create trust and understanding. Shares collective successes and opportunities to improve as a group.

• Technological Adaptability
  :
  Proficiency in managing and monitoring access points with demonstrated expertise in monitoring and operating surveillance equipment such as CCTV cameras, alarm systems and basic computer programs.

#LI-Onsite

Candidates must successfully complete and pass any required testing.

Pay Range - Start: $15.45

Pay Range - End: $28.69

Structure 110:

Structure 115:

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