Second Shift Security Officer

Position Summary

Direct Supply is building the future of healthcare technology with industry-leading products, solutions, and platforms to help improve the lives of millions of seniors and those who care for them. In the Security Officer position, you’ll be responsible for executing tasks that support a safe and secure work environment. The shift for this position is Monday - Friday, 2:00pm - 10:00pm based upon required shift coverage and requires working a weekend rotation every 6-8 weeks or as needed.

• Displayed ability to work in both a team environment and independently with minimal supervision.
• Effectively collaborates, forging strong partnerships and working productively with others.
• Finds common ground to solve problems and seeks out diverse perspectives to inform decisions.
• Quickly earns trust, puts others at ease, and shows empathy.
• Demonstrated proficiency with technology tools including Microsoft Office, Google Suite, and security‑related technology.
• Solves problems, uses technology and logic to craft inventive solutions to complex issues.
• Communicates effectively, delivering impactful communications for diverse audiences.
• Provides customer value, delivering tech‑driven solutions paired with outstanding service.

• Respond to requests from Partners with access badge issues, modifying badge access levels, and replacing damaged or lost badges.
• Grant access to secured offices for Environment Services Partners to complete daily cleaning, and re‑secure once completed.
• Remove event‑related signage and traffic control devices after events.
• Conduct regular, routine inspections and verify functionality of gates, emergency exits, fences, exterior doors, and overhead doors.
• Escort and monitor security system technicians responding to service requests and routine inspections by fire and municipal inspectors.
• Facilitate campus visits for invited guests, escorting as needed, and providing additional safety and security presence as requested.
• Facilitate safe and efficient traffic and crowd control patterns for on‑campus special events.
• Manage Guest Services (Campus Main Entrance), screen visitors, provide directions to designated parking areas, and maintain the CCTV system.
• Perform safety and security tasks with a strong emphasis on outstanding customer service and timeliness.
• Proactively identify and communicate situations that may pose a risk to Partners, visitors, property, and brand.
• Respond to ongoing situations to prevent or minimize risk, including performing first aid and CPR in medical emergencies (training provided).
• Investigate and document circumstances and actions taken to maintain or restore safety and security.
• Manage and communicate safety and security information and administrative requests through ticketing software.
• Perform and document weekly and monthly inspection duties of campus safety and security equipment and infrastructure.
• Appropriately utilize security technology to monitor or investigate conditions.

• 2+ years of education in criminal justice or a similar field of study, or 4+ years of related work experience.
• Valid, unexpired driver’s license with satisfactory driving record.

• Bachelor’s degree or equivalent.
• Prior law enforcement experience.
• Familiarity with the healthcare field.

Generous benefit package available.

Direct Supply, Inc. and its U.S. subsidiaries are equal opportunity and affirmative action employers committed to diverse work forces.