Resident Monitor​/Security; Part-time Weekend shifts Glover House

Wisconsin Community Services is an Equal Opportunity Employer (M/F/Disability/Vet).

Resident Monitor/Security (Part-time Weekend shifts) – Glover House

Job Code: 2026-COMRS-004 |

Location:

Milwaukee | Department:
Joshua Glover | Status:
Part Time

Supervise adult male offenders in a residential correctional setting and during approved community activities. Ensure resident accountability, safety, security, and sanitation standards while supporting daily operations and performing administrative tasks.

Available shifts:
Saturdays and Sundays 7 am‑3 pm;
Saturdays and Sundays 8 am‑4 pm.

• Remain in a constant state of alertness while on duty.
• Supervise residents in all facility areas, including living quarters, recreation rooms, dining rooms, and visitation areas.
• Supervise and monitor residents’ activities while in the community.
• Enforce all house rules and offender supervision rules governing residents.
• Instruct residents in the proper use of facility property.
• Instill and reinforce good work habits and personal hygiene practices.
• Supervise and inspect residents assigned chores.
• Maintain accountability of residents, including conducting resident counts at irregular and required intervals.
• Perform accountability checks for residents signed out on pass.
• Conduct surveillance checks inside and outside the facility.
• Check and monitor locking devices, alarms, CCTV, and other security equipment.
• Conduct urine surveillance and administer breathalyzer tests when required or deemed necessary.
• Monitor and document medication usage.
• Maintain life safety, environmental safety, facility control, and sanitation standards.
• Assist with new resident intake and orientation.
• Prepare and complete required documentation and reports, including disciplinary actions, incidents, accidents, medical reports, escapes, and resident sign‑in/sign‑out sheets.
• Follow established notification and reporting procedures for incidents.
• Attend required training courses and scheduled staff meetings.
• Greeting and signing in/out visitors.
• Managing and monitoring inventory and ordering program supplies.
• Sorting and distributing mail.
• Filing and maintaining forms.
• Work cooperatively with supervisors, co‑workers, contractors, and other staff.
• Interact with residents, probation officers, visitors, family members, employers, and the general public.
• Perform all other duties as assigned to carry out the responsibilities of the position.

• High school diploma or equivalent required.
• One year of prior work experience in corrections, security, or a related social service field preferred.
• Basic computer skills.
• Experience with security equipment, especially CCTV, preferred.
• Ability to provide First Aid and CPR.
• Valid driver’s license, automobile, and insurance sufficient to meet agency requirements.
• Ability to work under deadlines and time pressure.
• Ability to work in a constant state of alertness.
• Must meet all employee requirements, including background checks, a physical exam, driver’s license check, and a drug screen (if applicable).
• Working knowledge of offender supervision and correctional residential operations.

• Effective communication with residents, staff, supervisors, and external stakeholders, both written and verbal.
• Basic computer proficiency for documentation and administrative tasks.
• Ability to manage priorities and meet deadlines in a structured, security‑focused environment.
• Ability to de‑escalate crisis situations and respond appropriately to incidents.
• Flexibility to cover multiple shifts, work at different facilities, and adjust to program needs.
• Teamwork and cooperation with supervisors, co‑workers, contractors, and other staff.
• Demonstrated commitment to agency values, mission, and offender accountability.
• Adherence to agency Code of Conduct, policies, funding requirements, and ethical standards.
• Sensitivity toward cultural, ethnic, and disability‑related issues when working with residents and the community.
• Ability to learn evidence‑based best practices and apply them consistently in resident interactions.

• Regularly required to stand, walk, sit, reach, stoop, bend, and climb two to three flights of stairs.
• Must be mobile throughout the facility and able to stay awake and alert during shift.
• Ability to evacuate occupants from the building in less than three minutes during emergencies.
• Ability to lift up to 50 pounds, including inventory and supplies.
• Physical demands are representative of those necessary to perform the essential job functions; reasonable accommodations may be made where appropriate.

• Work is performed in an adult correctional halfway house setting.
• The facility operates 24 hours a day, seven days a week as the primary living environment for residents.
• Work includes facility‑based and community‑based supervision activities.
• Noise levels and environmental conditions are consistent with a secure residential correctional environment.