Public Safety Officer ; Unarmed

Department

11926 Aurora Sinai Medical Center - Public Safety

Full time, 40 hours per week.

Schedule:

7:00 AM to 3:00 PM, Monday‑Friday with rotation weekends and holidays. Pay range: $21.85 – $32.80 per hour. Benefits eligible:
Yes.

• Provide security services with a customer‑service approach, emphasizing professionalism, fairness, and compassion.
• Present a professional, approachable, and service‑oriented appearance; remain alert, observant, and ethical.
• Comply with and enforce all safety and security rules, maintaining department uniform and equipment.
• Perform routine interior and exterior patrols, inspections, and audits to identify vulnerabilities, hazards, and fire conditions.
• Manage patient valuables, conduct thorough contraband searches, and assist team members, patients, and visitors.
• Control traffic, monitor visitor conduct, and confront unauthorized persons for questioning.
• Prevent, respond to, and investigate workplace violence; respond to service calls involving combative or threatening individuals.
• Act as a primary resource for de‑escalation, using force when necessary, including conducted electrical weapon and handcuffing.
• Plan, practice, and respond to emergencies such as lost or abducted infants/children, fire, and active threats.
• Respond immediately to emergency and crisis situations; intervene physically when training allows to prevent injury.
• Investigate incidents on property and complete accurate reports, escalating complaints to appropriate leaders.
• Perform liaison rounding duties to partner with all departments, delivering security awareness education.
• Liaise with federal, state, and local law enforcement and first responder agencies; coordinate briefs for prisoner patient guards.
• Maintain current training standards in communications, de‑escalation, hemorrhage control, CPR, restraints, and conducted energy weapon use.
• Assist with exterior traffic and crowd control, parking enforcement, and vehicular assistance.

• Security Officer Healthcare Certification (CHSO) from the International Association for Healthcare Security and Safety (IAHSS), obtained within two years of hire.
• Valid driver’s license issued by the Division of Motor Vehicles.
• For Illinois: completion of State of Illinois 20‑hour Basic Security Officer course and Firearm Owners Identification Card (FOID).
• For Wisconsin:
  Concealed Carry Weapon (CCW) license issued by the Department of Justice (DOJ).
• Certified in Conducted Energy Weapon (e.g., TASER) use within 90 days of hire and periodically thereafter.

High school graduate or GED.

Typically requires 1 year of experience in security, related public safety, or customer service, including responding to emergent situations and resolving risks to patients, visitors, teammates, and property.

• Above‑average emotional intelligence with empathetic and compassionate responses.
• Ability to function in a collaborative environment that values respect and kindness.
• Daily commitment to patient‑centered safety practices.
• Experience collaborating with medical staff and external law enforcement.
• Calm under pressure, supporting a safe and welcoming environment.
• Positive interpersonal skills and ability to develop solutions collaboratively.
• Successful completion of background investigation, drug screen, pre‑placement physical, and pre‑employment requirements.

• Must sit, stand, walk, and drive throughout the workday; lift up to 35 lbs. occasionally.
• Ability to push/pull with 35 lbs. of force.
• 20/20 vision or correctable to 20/20 with lenses.
• Exposure to mechanical, electrical, chemical, explosive, and radiation hazards; protective clothing required.
• Operate necessary equipment.
• Frequent exposure to aggressive behavior and emotionally charged situations.
• Handle personal stress and possible violence.
• Physically fit to walk all areas, restrain individuals, and assist in lifting patients of all sizes.

• Behavioral threat assessment knowledge.
• Use of force review familiarity.
• Crime‑through‑…