Zoo Seasonal Security Officer

Job Description

Posted Monday, July 6, 2026 at 6:00 AM | Expires Friday, July 17, 2026 at 5:59 AM

Interested in joining Milwaukee County? Milwaukee County is searching for authentic people who are out to change the game and bring their whole selves to work every day.

Milwaukee County oversees operations from our Airport, Behavioral Health, Child Support, Combined Court Operations, Sheriff's Department, Community Reintegration Center, Human Services, Parks, Public Safety, Public Works, Fleet Operations, Transportation, and at the Zoo. Our departments are also dedicated to our Seniors and those with Disabilities in Aging and Disability Services, and Veterans in Veterans Services. Our employees also remain committed to serving the cultural, human, recreational, and social needs of the entire community.

Milwaukee County offers a wide variety of interesting jobs for people who want to make a difference in our community. Milwaukee County provides a competitive benefit package and is an Equal Opportunity Employer. If disability related accommodations are needed, please email (Use the "Apply for this Job" box below). submitted application inquiries please contact
.

Please note:

an online application must be submitted for consideration.

We are searching for Changemakers to come and join our team and discover our diverse and versatile community of independent spirits and unique talents, we are redefining the way you think about Milwaukee County!

Zoo Seasonal Security Officer

Hourly Range: $15.91 – $23.87

Closing Date: 07/16/2026 or upon receipt of the first 50 applications

Job Summary: Under the direction of Zoo Security leadership, the Zoo Worker – Security ensures a safe and secure environment for employees, guests, vendors, contractors, and animals. Key duties include protecting Zoo property, providing basic first aid when EMS is unavailable, assisting guests, enforcing Zoo policies, and managing traffic flow. Additional responsibilities include completing required reports, conducting patrols and fence checks, assisting with lost persons, inspecting emergency equipment, enforcing admission policies, and responding to thefts, disturbances, and other incidents as assigned.

• Resolving guest inquiries, comments, complaints: Maintain the security of Zoo grounds by resolving minor issues and assisting law enforcement and medical personnel, while providing guests with excellent customer service grounded in respect, honesty, and integrity.
• Maintain current knowledge of Zoo information, policies, and events: Stay informed about current and upcoming Zoo events to provide guests with accurate and helpful information. When not personally familiar with a guest’s question, know where to access the appropriate information or resources.
• Uphold, enforce and comply with all Zoo policies, procedures, and work rules: Educate guests on Milwaukee County Zoo policies regarding smoking, service animals, carry‑ins, alcohol, admission, parking, and prohibited items or behaviors. Ensure guest compliance with all applicable policies, procedures, and work rules. Demonstrate leadership by maintaining your own compliance with established Zoo policies, procedures, and work rules at all times.
• Provide traffic control and documentation for vehicles and pedestrians entering and exiting the Zoo: Document and monitor incoming traffic before and after Zoo operating hours. Assist Visitor Services with traffic direction during open hours as needed. Support vendors and contractors in accessing the appropriate locations within the Zoo. Assist emergency service and public safety personnel with safe and efficient entry to and exit from the Zoo.
• Complete and submit required reports, while maintaining proper organization and cleanliness of any assigned workstation: Complete Daily Activity Reports (DAR), Guest Injury Report, and any additional documentation required by the Security Supervisor or Zoo Manager.
• Complete basic patrol duties and perimeter fence checks as required by the Security Supervisor, to include proper communication with Zoo management: Open/ Lock and secure Zoo gates—as directed or required by policy.…