Operation & Maintenance Control Technician

Here’s what we have to offer:

• Competitive pay.
• Paid vacation, holidays, and sick time
• Comprehensive benefits package, including 401K, medical, dental, and vision care – available from day one.
• Extensive product and on‑the‑job/cross‑training opportunities, supported by our outstanding internal resources.
• Encouraging and collaborative team environment.
• Dedication to safety through our Zero Harm policy.
• JCI Employee discount programs (The Loop by Perk Spot).

Under general direction, assists in performing basic services to support facility access control, coordination and communication of site activities including monitoring of building systems and cameras. Performs a variety of specialized operational functions in support of the customer business and organization.

• Control building access points and associated credentials.
• Open doors and gates using the access control systems.
• Check out keys for contractors and vendors using proper credential process.
• Assist with customer and other departmental visitors and guests’ access.
• Document all access activity and arena events.
• Manage the Stadium/Arena Control Command Center log.
• Monitor entire camera system for internal and external site status.
• Monitor and control complex computerized systems including Fire Detection/ Fire Suppression systems, Security / Access Control systems, Vertical transportation (Elevators and Escalators), Lighting systems, and Building Automation System (BAS) and HVAC systems.
• Review and interpret customer departmental emails, calendars and checklists and properly manage systems and personnel to perform all associated event management functions.
• Respond to and manage all system alarm conditions.
• Turn lighting on and off through the lighting control systems.
• Make temperature adjustments through the Building Automation System (BAS).
• Interpret, respond to, and manage all activities and communications associated with emergency conditions and situations.
• Interface with local law enforcement and fire department entities.
• Work closely and confidentially with customer security department as needed.
• Complies with all company policies, procedures and adheres to company standards.
• Performs all work in accordance with established safety procedures.

• High School Diploma
• Aptitude for learning and managing building technical systems.
• Must be able to follow very specific instructions and to accurately process documents.
• Must possess excellent verbal communication skills.
• Ability to work in a fast‑paced environment.
• Must be able to work varying shifts, weekends and holidays as needed.
• Must be a team player committed to working in a diverse environment.
• Requires ability to manage multiple functions at a time including cameras, telephones, two‑way radios, and visitor/contractor access points.

• Bachelor’s degree or Technical School Certification.
• HVAC Controls experience
• Possesses good computer skills
• Leadership qualities

Pay Range: $20.00 - 22.16 hourly rate determined by the CBA/rate sheet. Benefits are provided through a local labor union aligned with a collective bargaining agreement. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply.

To support an efficient and fair hiring process, we may use technology‑assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers.