Field Service Engineer

International Search Partners
-Milwaukee, WI, United States

FSE

Our field service engineers work directly from customer’s job site providing installation/startup support, warranty repair, technical troubleshooting, training, preventive maintenance, and emergency service.

• Install, inspect, and start-up company manufactured equipment at customer sites according to specifications and drawings.
• Monitor erection and installation of equipment to ensure that company guidelines and tolerances have been met.
• Service all company products at customer sites; testing, troubleshooting and adjusting as needed.
• Use various gauges, meters, and electrical testing equipment to check specifications.
• Provide technical support to customers over the telephone, addressing and resolving questions and problems.
• Communicate with appropriate company employees regarding product problems to facilitate problem resolution.
• Conduct training and service programs in the operation and maintenance of equipment for customer employees.
• Complete all required records and documentation for customers and for the company.
• Determine the acceptance of equipment erection to activate warranty.
• Assist, direct and monitor contracted installation crews when applicable.
• Assist in the training of all new hires.
• Remain technically competent and keep current in new developments within the industry.
• Will be required to travel up to 50% in a given year

• High school diploma or general education degree (GED)
• 3 to 5 years of field service experience.
• Must meet requirements for electrician and have a high level of mechanical aptitude
• have 3-5 years of PLC experience and understand the logic in regards to equipment functions.
• Understanding of temperature controllers and AC drives including programming these devices.
• read and interpret documents such as blueprints, customer specifications, warranties, company standards, and operating and maintenance instructions.
• write routine reports and correspondence.
• communicate effectively with customers and other employees of the organization.
• solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• operate a variety of small hand and power tools,
• operate electronic testing equipment
• 30% international travel
• read and work from blueprints and schematics.

Compensation: 75k

Job # 200