Peak Season Repair Specialist

Overview

The Peak Season Repair Specialist serves as a pathway to full‑time employment with Safelite. In this role you will utilize industry‑leading technology to complete vehicle glass repairs, champion the Safelite Spirit, and bring unexpected happiness to customers by completing jobs with only the highest quality standard in mind.

• Learn to repair vehicle glass (in the classroom and hands‑on) with a focus on the Safelite Way of Fitting under the guidance of experienced technicians and Safelite leaders.
• Repair chips, cracks and other auto glass related issues on customer vehicles.
• Manage work orders, customer documentation and customer communication through the Safelite handheld Mobile Resource Management (MRM) technology.
• Promote and sell Safelite promotional items to customers.
• Clean customer vehicles during wait/idle time and perform additional housekeeping tasks in company vehicle and shop.
• Safely operate company and customer vehicles, company‑issued tools and chemicals utilized throughout the workday.
• Perform other duties as assigned.
• Comply with all policies and standards.

• High School Diploma or GED/Equivalent (preferred); completion of on‑the‑job training and Safelite Safe Tech™ certification required.
• Valid state‑issued driver’s license and any other licenses required by federal, state and local laws to operate a company vehicle.
• Must be 18 years of age or older.
• Physical ability to lift and carry up to 25 lbs. for short periods, and assist an associate with lifting windshields weighing 26 lbs. to 50 lbs.
• Ability to stand for extended periods, work in tight spaces, bend and twist body.
• Ability to use a variety of hand tools and power tools safely and effectively.
• Ability to operate a motor vehicle in accordance with all federal, state and local laws and be monitored via camera/video surveillance.
• Maintain professionalism and passion for providing outstanding customer service and exceeding customer expectations.
• Ability to work outside in a variety of weather conditions and extreme temperatures for extended periods.
• Ability to work with chemicals, including flammable chemicals, as applicable per the “Safelite Way of Fitting.”
• Flexibility to work scheduled days with variable start and end times to accommodate customer needs.
• Problem‑solving and trouble‑shooting skills, able to work independently and collaboratively.
• Ability to read, write and interpret the English language and technical directions.
• Ability to communicate orally (via phone) and written (via computer or other electronic means).
• Ability to maintain a professional appearance, adhering to Company uniform and PPE policies.
• Willingness and ability to maintain stable performance under professional or personal pressure and/or opposition.

• Competitive weekly base pay up to $25/hour.
• Paid training and all necessary tools and resources.
• Pathway to full‑time employment after successful completion of required training.

Safelite welcomes everyone. We value our diverse workforce and are an equal‑opportunity employer. We do not discriminate on the basis of any characteristic protected by law, nor do we tolerate discrimination or harassment against associates and clients.