Tier 1 Regional Field Operations Technician - Milwaukee, WI

Tier 1 Regional Field Operations Technician - Milwaukee, WI

Full time | West Networks LLC | United States

IT Services

Work Experience 1-3 years

50000

City Milwaukee

State/Province Wisconsin

53216

West Networks, a leading managed network infrastructure services provider based in Gainesville, Florida, is proud to announce a new Field Services opportunity based out of Milwaukee, Wisconsin. This full-time position will support a major client installation project, followed by ongoing regional field support.

Now Hiring in Milwaukee, WI.

We are seeking a Field Operations Technician based out of Milwaukee, WIto join our growing team. This is a full-time, permanent Tier 1 position. You'll start with a hands-on installation project (approximately 1 month), then transition into ongoing maintenance support and future regional projects as they arise.

Job Description

• Position Title:
  
  Field Operations Technician (Tier
  1)
• Employment Type:
  
  Full-Time, W2
• Salary:
  Starting at $50,000 per year
• Work Location:
  
  Based out of Milwaukee, WI
  • Initial Phase:
    Full-time onsite for approximately 1 month during installation
  • Ongoing:
    Occasional onsite maintenance visits as needed; additional regional projects assigned as they come up
• Reporting To:
  Field Operations Manager

Requirements

• Support full-time onsite installation of network infrastructure during the initial ~1-month project
• Provide ongoing onsite maintenance and troubleshooting once the project is live
• Prepare and submit onsite status and maintenance reports following each visit
• Be available to support additional projects in the Milwaukee region as they're assigned
• Be physically capable of performing hands-on installations, maintenance, and equipment checks
• Maintain a positive, professional, and presentable demeanor at all times
• Able to crimp cables, patch into networks, run clean and tidy Ethernet wiring, and leave every job site better than you found it
• Willing to learn and grow with our team and technology stack
• Collaborate with our Tier 2 and Tier 3 teams based in Florida and Texas to support the client's ongoing network needs

Benefits Package

• Health Insurance
• Paid Time Off
• Company Cell Phone
• Company Laptop
• Company Vehicle (subject to approval)
• Profit-Sharing Bonuses (eligible after 6 months of employment)