Patient Observation Lead

PATIENT OBSERVATION LEAD (FULL TIME AND PART TIME)

TouchPoint Support Services

Location:

Ascension Columbia St Mary - 2301 North Lake Drive, Milwaukee, WI 53211. Online applications accepted only.

This role is the team leader of Patient Observation associates and assists the department’s managers in the successful operation of the Patient Observation and Transport Program. The job is responsible for the safe, timely and accurate observation of patients who cannot be left unattended.

• Leads daily work of other Patient Observation Associates.
• Communicates with associates, resources staffing, client staff and leadership, as appropriate.
• Coordinates associate assignments, as specified. Communicating with client personnel, as appropriate.
• Performs and/or ensures float break coverage, to support associates at offsite accounts, where/when applicable.
• Communicates policies and procedures to ensure compliance, standardization, and processes for improvement.
• Completes shift reports, break sheets, and associate patient assignments to ensure coverage and support, as appropriate.
• Must be able to all duties of Patient Observation Associates.
• Cross‑trained in Patient Transport and/or other departments when/where applicable.
• Performs other duties as assigned.

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits (Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, Choice Auto and Home Program)
• Medical (full‑time)
• Dental (full‑time)
• Vision (full‑time)
• Life Insurance/AD (full‑time)
• Disability Insurance (full‑time)
• Commuter Benefits (full‑time)
• Employee Assistance Program (full‑time)
• Flexible Spending Accounts (FSAs) (full‑time)

Fixed Pay Rate: $16.00 per hour. Full‑time and part‑time schedules; days and hours may vary; rotating weekends and holidays. More details upon interview.

Applications are accepted on an ongoing basis until all openings are filled. If the position is filled, candidates may still be considered for future opportunities.

Compass Group is an equal opportunity employer. All applicants are treated fairly based on abilities, achievements, and experience without regard to protected classifications.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.

Touchpoint maintains a drug‑free workplace.